Calling Dell's Tech Support was surprisingly easy. As a general rule, I put off calling tech support as long as I can because usually I sit on hold for a long time and nothing really helps. Most of the time, I get told to take my device to a store, so I try to cut out the middleman whenever I can. However, I don't live near a Dell store and my laptop is acting funny so my only choice was to call and see what they could do to help me troubleshoot the problem.
Lately, when I turn on my laptop, it seems like the screen flickers for about 5 minutes before it starts working properly. This is not only hard on my eyes, but my laptop is only a year old and there's no reason I should be having issues like this. There are probably hundreds of reasons why people end up calling Dell Tech Support, so I was prepared to spend a lot of time on hold. Luckily, it only took about 5 minutes to talk to someone, which is a wait time that felt worthwhile.
When I answered, an automated voice said, "Thanks for choosing Dell," followed by, "Now, what can I help you with today?" I told the voice I needed customer service and then it responded by saying, "Okay, I can connect you with someone. Just give me a little more information about why you are calling." I wasn't sure what it wanted from me, so this time I tried saying "technical support." That worked because then it responded, "Okay, technical support. Before I transfer you, I need a code from the sticker on the bottom of your device. If you see a six or seven-character code, say service tag."
I told the system, "I don't see it," because I wasn't near my laptop and didn't want to bother until I was talking to the actual agent. That worked out well, as it simply responded, "No problem, I can still get you to the right technician. I just need to collect a little more information. What is your device primarily for, personal or business use?"
Once I said personal use, it asked me what type of device it was and I responded that it was a laptop. Then it asked for the model type and after I said Inspiron, it told me, 'Hold on while I transfer you." This part was a bit weird because the line went dead like it had hung up on me, but it didn't. It was just dead silence, but in about a minute a tech specialist picked up so I'm glad I didn't hang up. He had a thick accent but discussed a few things I could try to see if it would fix the problem and was mostly helpful.
该Dell - Tech Support电话号码在3中排名#2,因为52,992 Dell - Tech Support个客户在致电后尝试了我们的工具和信息并给予了反馈。客户致电800-624-9896的原因是为了解决Refund a Charge, Warranty Claim, Repair Claim, Appointment Setup, Return an Order之类的问题而联系Dell - Tech Support Premium Support部门。据我们所知,Dell - Tech Support在India or Philippines设有呼叫中心位置,您可以在开放时间24 hours, 7 days打电话。 Dell - Tech Support有3个电话号码和9不同的获取客户帮助的方式。我们已经收集了有关800-624-9896以及在像您这样的客户的帮助下致电或联系Dell - Tech Support的方式的信息。请与您认识的人分享有用的信息,以帮助我们继续发展和改进此信息以及这些工具。
以这个数字调用Dell - Tech Support应该非常简单。同样重要的是您打电话后要做什么,或者其他电话号码选项是什么。遗憾的是,800-624-9896无法使用我们的回电工具。对于我们支持的公司,我们会致电给您,按右按钮以进入电话菜单,等待中,然后在Dell - Tech Support Premium Support座席可以通话时给您回电。它在此处不可用,但是当Dell - Tech Support以外的公司将来出现客户服务问题时,请留意此事。一旦与Dell - Tech Support的Premium Support部门通电话,您可能需要向他们提供识别信息您是客户,例如您的全名(或帐户名称),电子邮件地址,电话号码或帐号。通常值得在致电之前收集此信息。
虽然800-624-9896是Dell - Tech Support最受欢迎的电话号码(2),但这并不是保持他们的客户服务团队的唯一途径。通过阅读上面的内容,您已经知道877-293-1197是他们总体上最好的客户电话号码,并且我们汇总了他们9的联系支持人员的总方式,供您查看。当您尝试通过致电Dell - Tech Support获得帮助时,要记住的一件事是,其他客户在此号码上给他们的客户支持他们的沟通技巧得分为88%,而他们的总体帮助得分为61%。收到。这可能表明他们有能力帮助您整体解决问题,无论您是否拨打此电话。