Calling this number was a fairly simple procedure, although I had to go through a very long wait to get to someone. When I called this number, I was initially told that all Costco locations would be closed on Christmas Day before the automated system moved into its choices. I could either ask for help with an existing order, product information order assistance, get information about a refund or ask questions about my membership.
I opted to get order assistance and product information, and the system told me that I could get product information by going to Costco's website and looking under the photo of the item I was interested in. If I needed more information, I could press 1 and speak to a representative.
I chose to do so, and the system told me to hold while I was connected with a representative. The system warned me that because of the holiday season, Costco was experiencing a higher call volume than usual, and I could expect longer wait times than I might otherwise face. The system further told me that my expected wait was 11 minutes.
The automated system's reminder point seems to be five minutes, as I got two separate reminders that all representatives were busy with other customers, and it might be in my interest to go onto Costco's website to get assistance. I opted to continue to hold, and eventually, I was connected with a representative and asked how she could help me.
I told her that I was looking to place an order on Costco's website, and I wanted to know if it would be faster to pick up an order at my local Costco or if I should have it shipped directly to my door. She said that it would depend on the product, but in most cases, it would take the same amount of time either way. I told her that I wanted to plan ahead because I live in Hawaii; here, it takes a long time for anything to get to me, and she said that in practice, it would be the same amount of time regardless of how I placed the order.
I then asked if there was a way I could check if an item was already in stock at my local Costco when I went online. She said that if I wanted to do that, the best thing to do was find the item online and then call my local Costco to see if they had the item. She said that I wouldn't be able to check the item's status online, so this was the best option. With no other questions, I ended the call, and she thanked me for calling.
Overall, I thought this was a good experience. They can't do anything about a long wait during the holiday system, and once I got through to the representative, I got the help I needed in less than a minute. If I needed help with Costco.com, I'd definitely use this number.
该Costco电话号码在3中排名#2,因为58,182 Costco个客户在致电后尝试了我们的工具和信息并给予了反馈。客户致电800-955-2292的原因是为了解决Refund a Charge, Missing Order, Membership Question, Renew Membership, Store Feedback之类的问题而联系Costco Costco.com Customer Service部门。据我们所知,Costco在Washington设有呼叫中心位置,您可以在开放时间Mon-Fri 5am-8pm, Sat-Sun 5am-7pm PST打电话。 Costco有3个电话号码和8不同的获取客户帮助的方式。我们已经收集了有关800-955-2292以及在像您这样的客户的帮助下致电或联系Costco的方式的信息。请与您认识的人分享有用的信息,以帮助我们继续发展和改进此信息以及这些工具。
以这个数字调用Costco应该非常简单。同样重要的是您打电话后要做什么,或者其他电话号码选项是什么。遗憾的是,800-955-2292无法使用我们的回电工具。对于我们支持的公司,我们会致电给您,按右按钮以进入电话菜单,等待中,然后在Costco Costco.com Customer Service座席可以通话时给您回电。它在此处不可用,但是当Costco以外的公司将来出现客户服务问题时,请留意此事。一旦与Costco的Costco.com Customer Service部门通电话,您可能需要向他们提供识别信息您是客户,例如您的全名(或帐户名称),电子邮件地址,电话号码或帐号。通常值得在致电之前收集此信息。
虽然800-955-2292是Costco最受欢迎的电话号码(2),但这并不是保持他们的客户服务团队的唯一途径。通过阅读上面的内容,您已经知道800-774-2678是他们总体上最好的客户电话号码,并且我们汇总了他们8的联系支持人员的总方式,供您查看。当您尝试通过致电Costco获得帮助时,要记住的一件事是,其他客户在此号码上给他们的客户支持他们的沟通技巧得分为55%,而他们的总体帮助得分为82%。收到。这可能表明他们有能力帮助您整体解决问题,无论您是否拨打此电话。