I've had an issue with my billing with Comcast, and it has been going on for a while now even though I have called them in the past to talk about my issues. So this time I thought I would try this number because someone said that this would get me to someone who would make more change. I was a bit surprised to find out that I was calling the executive office, but even though I think that I ultimately got redirected it was still helpful. I don't know how much this helped in the long run, but I hope this time I was able to get the issue resolved.
Comcast gets a lot of phone calls daily from people who need to talk about their billing, cable, internet, phone service etc. However, I'm not sure how many of those types of phone calls this number gets since it leads to the corporate headquarters. I imagine they have a different type of callers here for the most part. A lot more business-focused phone calls, but there are probably still just a lot of reasons for people to call.
So, I found this phone number online, and I decided to give it a try, and the person who answered was an automated assistant who said, "Welcome to Xfinity Comcast executive headquarters." That took me a bit off-guard because I didn't call the headquarters internally, but I decided just to go with it. It then gave me two options which were, "Press 1 to reach a specific phone conversation or press 2 to reach our executive customer service department."
I pressed 2 because it was the best option for me, and then the voice assistant said, "Thank you for calling Comcast corporate offices. Please hold and one of our executive customer service specialists will be you shortly." I had to wait about 5 minutes and then someone answered who took my information but said they were going to direct me to a line that would help me more.
This is why I'm not sure if I was redirected back to the same billing department I would normally reach, but I spoke to a Sydney and she was very helpful and answered all of my questions about my bill. She also said that a credit would be applied next month due to some issues with the billing so I will just have to wait and see if the problem is resolved or not.
该Comcast电话号码在8中排名#7,因为331,158 Comcast个客户在致电后尝试了我们的工具和信息并给予了反馈。客户致电215-286-1700的原因是为了解决Billing, Service Outage, Streaming or Download Trouble, Equipment Trouble, Cancel Service之类的问题而联系Comcast Corporate Offices部门。据我们所知,Comcast在South Carolina or Pennsylvania or Colorado or New Hampshire设有呼叫中心位置,您可以在开放时间Mon-Fri 8:30am-6pm EST打电话。 Comcast有8个电话号码和12不同的获取客户帮助的方式。我们已经收集了有关215-286-1700以及在像您这样的客户的帮助下致电或联系Comcast的方式的信息。请与您认识的人分享有用的信息,以帮助我们继续发展和改进此信息以及这些工具。
以这个数字调用Comcast应该非常简单。同样重要的是您打电话后要做什么,或者其他电话号码选项是什么。遗憾的是,215-286-1700无法使用我们的回电工具。对于我们支持的公司,我们会致电给您,按右按钮以进入电话菜单,等待中,然后在Comcast Corporate Offices座席可以通话时给您回电。它在此处不可用,但是当Comcast以外的公司将来出现客户服务问题时,请留意此事。一旦与Comcast的Corporate Offices部门通电话,您可能需要向他们提供识别信息您是客户,例如您的全名(或帐户名称),电子邮件地址,电话号码或帐号。通常值得在致电之前收集此信息。
虽然215-286-1700是Comcast最受欢迎的电话号码(7),但这并不是保持他们的客户服务团队的唯一途径。通过阅读上面的内容,您已经知道800-266-2278是他们总体上最好的客户电话号码,并且我们汇总了他们12的联系支持人员的总方式,供您查看。当您尝试通过致电Comcast获得帮助时,要记住的一件事是,其他客户在此号码上给他们的客户支持他们的沟通技巧得分为59%,而他们的总体帮助得分为75%。收到。这可能表明他们有能力帮助您整体解决问题,无论您是否拨打此电话。