This Capital One service line is specifically intended for customers calling from outside the United States (traditional 1-800 numbers do not work outside of the U.S.). However, customers inside the United States can also call this number for assistance. I called because I'd received a new credit card for my existing account and needed to activate the card. When I got through, an automated message immediately prompted me to enter my 16-digit card number. For customers without a current account, you can also indicate that you are calling to apply for a new account.
Helpfully, the automated system gives you the option to pause the call for a few moments if you don’t have your card number in front of you. I took advantage of this feature, and the automated recording indicated that it would hold for 90 seconds while I retrieved my card.
Once I'd successfully entered my card number, the system prompted me to enter the last four digits of my Social Security number. Following that, the it asked for the 3-digit security code on the back of my card.
After the system recognized my information, I was asked if I wanted to set up a PIN that would allow me to withdraw cash at an ATM. I chose to take advantage of this opportunity, and entered a 4-digit PIN. I was even prompted with a security suggestion about the PIN I chose, which is a nice feature, and one that made me feel like Capital One takes the security of my account seriously.
I found the fact this line gives you the option of responding verbally or entering your responses via your phone’s keypad useful. Calling as an existing Capital One customer was a streamlined experience. I was able to easily accomplish what I wanted in a minimal amount of time and without having to speak with a customer service representative.
After activating my card, I returned to the main menu to see how long it would take to be connected to a live representative. By saying the word “representative,” I was able to prompt the system to connect me to the call center. Unfortunately, it was after hours, and an automated message indicated that I would need to call back after 9 a.m. Eastern time the following day. I was also directed to the Capital One website for additional assistance.
As a Capital One customer, I'm confident about calling this number again for assistance in the future. The automated menu worked smoothly and I was able to quickly accomplish the task I was calling about. It might take slightly longer to receive assistance via this number if you’re not an existing customer, as there’s no real way to get into the menu system without entering your account number first.
该Capital One电话号码在6中排名#6,因为127,296 Capital One个客户在致电后尝试了我们的工具和信息并给予了反馈。客户致电804-934-2001的原因是为了解决Restricted Account, Bill Pay Problem, Lost or Stolen Card, Dispute a Charge, Payment Inquiry之类的问题而联系Capital One International Customer Service部门。据我们所知,Capital One在Oklahoma or Texas or Florida设有呼叫中心位置,您可以在开放时间24 hours, 7 days打电话。 Capital One有6个电话号码和8不同的获取客户帮助的方式。我们已经收集了有关804-934-2001以及在像您这样的客户的帮助下致电或联系Capital One的方式的信息。请与您认识的人分享有用的信息,以帮助我们继续发展和改进此信息以及这些工具。
以这个数字调用Capital One应该非常简单。同样重要的是您打电话后要做什么,或者其他电话号码选项是什么。遗憾的是,804-934-2001无法使用我们的回电工具。对于我们支持的公司,我们会致电给您,按右按钮以进入电话菜单,等待中,然后在Capital One International Customer Service座席可以通话时给您回电。它在此处不可用,但是当Capital One以外的公司将来出现客户服务问题时,请留意此事。一旦与Capital One的International Customer Service部门通电话,您可能需要向他们提供识别信息您是客户,例如您的全名(或帐户名称),电子邮件地址,电话号码或帐号。通常值得在致电之前收集此信息。
虽然804-934-2001是Capital One最受欢迎的电话号码(6),但这并不是保持他们的客户服务团队的唯一途径。通过阅读上面的内容,您已经知道877-383-4802是他们总体上最好的客户电话号码,并且我们汇总了他们8的联系支持人员的总方式,供您查看。当您尝试通过致电Capital One获得帮助时,要记住的一件事是,其他客户在此号码上给他们的客户支持他们的沟通技巧得分为71%,而他们的总体帮助得分为82%。收到。这可能表明他们有能力帮助您整体解决问题,无论您是否拨打此电话。