Capital One银行服务电话号码

  • 致电Capital One的Bank Servicing部门
  • 平均而言,呼叫者在呼叫时等待 11 分钟才能与某人通话
  • 呼叫中心工作时间为24 hours, 7 days
  • 我们建议您致电 8:45am 左右
  • GetHuman 访问者致电 Capital One 的一些常见原因包括受限帐户、账单支付问题、卡丢失或被盗、对费用提出异议和付款查询。
  • 通过以下号码获取真人:按1再按0
  • 当您致电 Capital One 并且他们的自动语音系统接听时,您会听到:请用几句话来告诉我们今天如何为您提供帮助。
  • 这不是最受欢迎的 Capital One 电话号码(排名 #2)。大多数客户致电 877-383-4802 寻求支持:单击此处获取最佳选择

拨打 Capital One 电话号码 800-655-2265 是什么感觉

Dec 20, 2023

Upon calling Capital One, customers are greeted with instructions to select 8 for Spanish, followed by options to get help with a Capital One bank account or credit card. Since I have a Capital One credit card, I wanted to find out if it was possible to lower my interest rate to decrease my monthly payments. 

I said the words 'credit card' and was placed on hold while being transferred to the right department. In less than a minute, an automated recording prompted me to enter the last four digits of my card number. I was also given the option to apply for a new account if I didn't already have one. 

After entering the requested numbers, I waited on hold again while my account information was being retrieved. Once the automated system shared my account status, I was offered more options for proceeding. You can choose to access balance details, recent transactions or account updates. You're also allowed to say 'representative' to be transferred directly to a customer service representative, which I thought was helpful for anyone needing immediate assistance.

I selected representative and waited on hold for about five minutes before I was connected to an agent. He confirmed my name, address and account information before asking how I could be helped. I explained that I wanted to reduce my current interest rate, asking if Capital One had any current offers to make this happen. While I've been in the process of paying down the balance, I told the rep, based on my long history and good standing with Capital One, that I was looking to keep the account open but lower my monthly payments. 

The rep said he would place me on a brief hold to check my account and see if there was an option for a reduced rate. After a few minutes, he returned to explain that, currently, there weren't any lower rates, but I could apply for a hardship program if I would be willing to close the account. This would allow me to pay down my balance faster with a drastically reduced annual percentage rate, he shared. While I appreciated the offer, I told him I wasn't interested in closing the account, which could affect my credit rating. Instead, I asked if there was a supervisor I could speak with about other options, and he said he would connect me. 

Another brief hold led me to a supervisor who listened to my request but also explained that they currently couldn't negotiate anything lower. Again, I was told I could only close my account to pay down the balance faster under their approved hardship program. This was disappointing, but I didn't want to face any hits to my credit report, so I ended the call with a less-than-enthusiastic thank you. While I wasn't successful in my mission, I appreciated the convenient access to customer service reps with minimal time spent on the phone. 

Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

其他客户最近打电话是因为:

My email was used to sign up for a credit card…my credit score was hard checked I didn...
My bank account has been closed due to an issue with a check I had tried to deposit. Th...
Someone’s been using my name and social security to apply for credit cards
Im trying to login to my account but it wont accept my new phone number. I need to swit...
still cannot complete payment , continues to go in circles and cannot complete payment...
Made a mistake when booking travel plans through Capital One
Trying to send screen shots of my account not able to access . Can u guys assist me and...
A charge was declined and caused me to get a late fee. I don’t know why it declined
Wanted to know if ny accounts are closed
No *Me puedo no comunicar con numero ***
Balance not counting toward the “spend $*** get $*** credit” new card holder offer. The...
Does capital one deposit money orders when all I have is an online account. Credit card...
Validate checking account application
Someone Zelle’s me **$ and it’s not showing up on my account and it’s been a week alrea...

Capital One银行服务电话号码800-655-2265-信息和统计

拨打电话800-655-2265
可以回叫NO
留言并获得关注NO
真人接听的电话YES
您呼叫的部门Bank Servicing
呼叫中心时间24 hours, 7 days
最佳拨号时间8:45am
将迷宫导航到人类Press 1 then 0
平均等待11
当前等待11
排名(电话号码中)2
排名(总体)2
替代方法phone or web or twitter
沟通质量62%
帮助质量73%
客户票6,994
最佳电话号码877-383-4802
信息最后更新Tue Mar 26 2024 10:00:00 GMT+0000 (Coordinated Universal Time)

Capital One的800-655-2265银行服务编号

该Capital One电话号码在6中排名#2,因为127,296 Capital One个客户在致电后尝试了我们的工具和信息并给予了反馈。客户致电800-655-2265的原因是为了解决Restricted Account, Bill Pay Problem, Lost or Stolen Card, Dispute a Charge, Payment Inquiry之类的问题而联系Capital One Bank Servicing部门。据我们所知,Capital One在Oklahoma or Texas or Florida设有呼叫中心位置,您可以在开放时间24 hours, 7 days打电话。 Capital One有6个电话号码和8不同的获取客户帮助的方式。我们已经收集了有关800-655-2265以及在像您这样的客户的帮助下致电或联系Capital One的方式的信息。请与您认识的人分享有用的信息,以帮助我们继续发展和改进此信息以及这些工具。

呼叫Capital One

以这个数字调用Capital One应该非常简单。同样重要的是您打电话后要做什么,或者其他电话号码选项是什么。遗憾的是,800-655-2265无法使用我们的回电工具。对于我们支持的公司,我们会致电给您,按右按钮以进入电话菜单,等待中,然后在Capital One Bank Servicing座席可以通话时给您回电。它在此处不可用,但是当Capital One以外的公司将来出现客户服务问题时,请留意此事。一旦与Capital One的Bank Servicing部门通电话,您可能需要向他们提供识别信息您是客户,例如您的全名(或帐户名称),电子邮件地址,电话号码或帐号。通常值得在致电之前收集此信息。

一般与Capital One联系

虽然800-655-2265是Capital One最受欢迎的电话号码(2),但这并不是保持他们的客户服务团队的唯一途径。通过阅读上面的内容,您已经知道877-383-4802是他们总体上最好的客户电话号码,并且我们汇总了他们8的联系支持人员的总方式,供您查看。当您尝试通过致电Capital One获得帮助时,要记住的一件事是,其他客户在此号码上给他们的客户支持他们的沟通技巧得分为62%,而他们的总体帮助得分为73%。收到。这可能表明他们有能力帮助您整体解决问题,无论您是否拨打此电话。

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其他Capital One信息

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