Calling Boost Mobile was a lot easier than I thought it would be, although I find it odd that they make you pay to get help paying your bill. That part bugged me, and I will explain more in a minute. Besides that, the phone call went pretty well. I needed to talk to someone about a new plan before I signed up my dad for it. My dad needs some type of way to stay in touch with us from the nursing home, but he doesn't need a plan with any bells or whistles, which is why I was investigating Boost Mobile in the first place.
While the nursing home has phones in the rooms, my father is not very mobile, and I wanted a phone that I could slip in his pocket. This way, he can call family anytime that he feels the need. Plus, I heard that Boost Mobile has some subsidized plans, and I also wanted to learn more about that. Therefore, I didn't plan on taking any automated steps; the sole intent of my phone call was to talk to a real-life agent who could answer my questions and talk about plan choices.
When I called, an automated assistant said, "Hi, Thanks for calling Boost Mobile. Calls are recorded to improve your experience. I don’t recognize the number you are calling from. If you are calling to activate your service, say activate. Otherwise, do you have an existing Boost Mobile account?" I don't have an account, so I told it that, and it repeated back to me, "Find out more about Boost Mobile wireless plans." Then it told me that it would get someone who could help me.
This part caught me off-guard because while I was on hold, an automated recording told me that if I chose to make any payment with an agent, I would have to pay a $4 agent fee. I've never heard of an agent fee, and the idea seems odd. You shouldn't have to pay to get service or help, and I didn't like that idea for my dad. I talked to the agent about it when I was connected, and they clarified that it was just to take payments, but there was a fee. The fee could be avoided by going online or choosing the automated payment system. That means if I do choose Boost Mobile, I will have to manage my father's payments because he would not be able to handle that on his own.
该Boost Mobile电话号码在2中排名#2,因为150,480 Boost Mobile个客户在致电后尝试了我们的工具和信息并给予了反馈。客户致电866-402-7366的原因是为了解决Payment Arrangement, Transfer Service, Device Support, Lost or Broken Phone, Problem With a PIN之类的问题而联系Boost Mobile General Support部门。据我们所知,Boost Mobile在Oklahoma or Texas or Colorado or Kansas or Nevada设有呼叫中心位置,您可以在开放时间Mon-Fri 4am-8pm, Sat-Sun 4am-7pm PST打电话。 Boost Mobile有2个电话号码和6不同的获取客户帮助的方式。我们已经收集了有关866-402-7366以及在像您这样的客户的帮助下致电或联系Boost Mobile的方式的信息。请与您认识的人分享有用的信息,以帮助我们继续发展和改进此信息以及这些工具。
以这个数字调用Boost Mobile应该非常简单。同样重要的是您打电话后要做什么,或者其他电话号码选项是什么。遗憾的是,866-402-7366无法使用我们的回电工具。对于我们支持的公司,我们会致电给您,按右按钮以进入电话菜单,等待中,然后在Boost Mobile General Support座席可以通话时给您回电。它在此处不可用,但是当Boost Mobile以外的公司将来出现客户服务问题时,请留意此事。一旦与Boost Mobile的General Support部门通电话,您可能需要向他们提供识别信息您是客户,例如您的全名(或帐户名称),电子邮件地址,电话号码或帐号。通常值得在致电之前收集此信息。
虽然866-402-7366是Boost Mobile最受欢迎的电话号码(2),但这并不是保持他们的客户服务团队的唯一途径。通过阅读上面的内容,您已经知道888-266-7848是他们总体上最好的客户电话号码,并且我们汇总了他们6的联系支持人员的总方式,供您查看。当您尝试通过致电Boost Mobile获得帮助时,要记住的一件事是,其他客户在此号码上给他们的客户支持他们的沟通技巧得分为66%,而他们的总体帮助得分为53%。收到。这可能表明他们有能力帮助您整体解决问题,无论您是否拨打此电话。