Sometimes I check my debit card transactions, and sometimes I don't depending on how busy I am. However, I happened to have some downtime while my daughter was in gymnastics, so I took the time to scroll through my phone and realized that Petco charged me three times for the same bag of hamster food when I ordered it online. This was obviously an issue so I called Petco to deal with it, but quickly found out they have terrible customer service. Fast forward a week and I still had no luck getting the issue resolved.
Therefore, I figured that I would call Bank of America and report the transaction, but had a bit of an uphill battle there as well. I called this number first which I found using a Google search, and a voice recording said, "We’re sorry you have reached a number that is no longer working." I tried calling again and got the same message so I had to return to Google once more. This time, I found this number, 877-366-1121 which did go through. Now I know that Bank of America probably gets a lot of phone calls as a major bank, but it took some time to get to a menu that could actually help me.
First, the automated agent asked half a dozen times for my bank account number, but I wasn't going to say it over the phone in a public place (I was on the commuter rail), so I kept saying I didn't have it. Finally, I switched to saying I wanted to file a claim and that seemed to trigger something within the system to let me get onto the next step. Instead of repeating that it needed my access ID or account number, it said, "Okay, are you calling about a new claim? For the status of an existing claim, or something else?"
Once I said new claim, it gave me a list of options including ATM charges, debit card, check, fee, Zelle, and electronic funds transfers. I chose debit card transactions, and it asked me whether I contacted the merchant yet or not. I had already, so I answered yes and the system sent me to a wait line. It took about 5 minutes to get to an agent, and it wasn't that rough because the hold music was upbeat piano music which sure beats the barking dogs and ribbiting frogs over at Petco! The agent was helpful and could see the charges were duplicated, so they helped me get the pending authorizations removed.
该Bank of America电话号码在16中排名#9,因为420,030 Bank of America个客户在致电后尝试了我们的工具和信息并给予了反馈。客户致电800-421-2110的原因是为了解决Report Fraud, Card Declined, Account Access, Dispute a Charge, Missing Payment之类的问题而联系Bank of America Credit Cards部门。据我们所知,Bank of America在Massachusetts or Arizona or Florida设有呼叫中心位置,您可以在开放时间24 hours, 7 days打电话。 Bank of America有16个电话号码和21不同的获取客户帮助的方式。我们已经收集了有关800-421-2110以及在像您这样的客户的帮助下致电或联系Bank of America的方式的信息。请与您认识的人分享有用的信息,以帮助我们继续发展和改进此信息以及这些工具。
以这个数字调用Bank of America应该非常简单。同样重要的是您打电话后要做什么,或者其他电话号码选项是什么。遗憾的是,800-421-2110无法使用我们的回电工具。对于我们支持的公司,我们会致电给您,按右按钮以进入电话菜单,等待中,然后在Bank of America Credit Cards座席可以通话时给您回电。它在此处不可用,但是当Bank of America以外的公司将来出现客户服务问题时,请留意此事。一旦与Bank of America的Credit Cards部门通电话,您可能需要向他们提供识别信息您是客户,例如您的全名(或帐户名称),电子邮件地址,电话号码或帐号。通常值得在致电之前收集此信息。
虽然800-421-2110是Bank of America最受欢迎的电话号码(9),但这并不是保持他们的客户服务团队的唯一途径。通过阅读上面的内容,您已经知道800-432-1000是他们总体上最好的客户电话号码,并且我们汇总了他们21的联系支持人员的总方式,供您查看。当您尝试通过致电Bank of America获得帮助时,要记住的一件事是,其他客户在此号码上给他们的客户支持他们的沟通技巧得分为74%,而他们的总体帮助得分为58%。收到。这可能表明他们有能力帮助您整体解决问题,无论您是否拨打此电话。