Calling Assurance Wireless was a bit of a hassle, but if you are willing to hang on and navigate your way through numerous directory trees, you can eventually get to someone real to talk to. I was searching for information on a free phone for my grandmother, who lives out of state. I knew she would never be able to navigate the system on her own, so I planned to call the company to see if she would be eligible and then see how much of the process I could complete for her online.
When I first called, it thanked me for calling Assurance Wireless. It then told me I could sign up, enroll, or reapply by pressing one. To check the status press two, existing customers press 3. Then, it asked me to enter my five-digit ZIP Code to determine eligibility, so I entered my grandmother's and waited. It told me then that it was available in my area and the fastest way to complete an application was to go online and place an application. It asked me to please hang up, but I didn't want to since I wanted to talk to someone.
There was a lot of silence, but it didn't hang up on me, so I tried saying customer service repeatedly to see if that would help. Eventually, it started talking to me about what makes someone eligible for Assurance Wireless. I don't know if saying that I wanted to talk to customer service helped at all or if the line would have switched either way,
It then said that I could press 2 to continue with my request. This is exactly what I wanted, so I chose two, and then it asked if I had a phone number associated with my account. I did not since I am trying to open a new account for my grandmother. It then told me to wait on the line, and someone from their customer service department would address my concerns. It took about 30 seconds of waiting on the line, and then someone picked up.
The agent was a male with a slightly thick accent and, a couple of times, I had to ask him to repeat himself, but I got the information I needed and got my grandmother signed up for service, so in the end, it was fine. It took me about four and a half minutes to get to a live agent, so while it was a bit tedious, it wasn't as bad as it could be. I appreciated the low wait time once I got placed in the queue.
该Assurance Wireless电话号码在2中排名#2,因为34,776 Assurance Wireless个客户在致电后尝试了我们的工具和信息并给予了反馈。客户致电888-898-4888的原因是为了解决Account Access, Activate Plan, Can't Login, Device Support, Lost or Stolen Phone之类的问题而联系Assurance Wireless Application Status部门。据我们所知,Assurance Wireless在New York or Michigan设有呼叫中心位置,您可以在开放时间24 hours, 7 days打电话。 Assurance Wireless有2个电话号码和5不同的获取客户帮助的方式。我们已经收集了有关888-898-4888以及在像您这样的客户的帮助下致电或联系Assurance Wireless的方式的信息。请与您认识的人分享有用的信息,以帮助我们继续发展和改进此信息以及这些工具。
以这个数字调用Assurance Wireless应该非常简单。同样重要的是您打电话后要做什么,或者其他电话号码选项是什么。遗憾的是,888-898-4888无法使用我们的回电工具。对于我们支持的公司,我们会致电给您,按右按钮以进入电话菜单,等待中,然后在Assurance Wireless Application Status座席可以通话时给您回电。它在此处不可用,但是当Assurance Wireless以外的公司将来出现客户服务问题时,请留意此事。一旦与Assurance Wireless的Application Status部门通电话,您可能需要向他们提供识别信息您是客户,例如您的全名(或帐户名称),电子邮件地址,电话号码或帐号。通常值得在致电之前收集此信息。
虽然888-898-4888是Assurance Wireless最受欢迎的电话号码(2),但这并不是保持他们的客户服务团队的唯一途径。通过阅读上面的内容,您已经知道888-321-5880是他们总体上最好的客户电话号码,并且我们汇总了他们5的联系支持人员的总方式,供您查看。当您尝试通过致电Assurance Wireless获得帮助时,要记住的一件事是,其他客户在此号码上给他们的客户支持他们的沟通技巧得分为67%,而他们的总体帮助得分为88%。收到。这可能表明他们有能力帮助您整体解决问题,无论您是否拨打此电话。