Calling this number works for the time being, but isn't going to last for much longer. It's used as American Airlines' loyalty program for small businesses, known as Business Extra. However, American Airlines has announced that this program will be phased out as of January 2024, and it's no longer accepting new members.
The automated system makes no effort to tell you this when you call, however. In fact, when calling, there's no indication that you've reached a specific section of American Airlines' phone system at all. It simply says you've reached American Airlines and presents the automated system's options.
You can ask for assistance with ticketing, changing a reservation or wait on the line for any other concerns. As I didn't have a reservation and wasn't planning to make one, I opted to wait on the line to see if I could reach a representative.
I was connected to an agent within 2 minutes, and they asked how they could assist me. I asked how long I had to make a qualifying flight with American Airlines before my miles would expire, as I knew that American Airlines miles do expire and I wanted to be sure that mine wouldn't be in danger of expiring anytime soon. He said he didn't handle miles and didn't want to give me wrong information, so he would transfer me to another department that could give me an answer that would definitely be accurate.
As this didn't apply to this department, I ended the call there after he transferred me to another area. My experience showed that the customer representatives at American genuinely care about giving correct information, and this is not a catch-all spot for customer service. This number is strictly for a specific part of AA's customer service, which means it likely won't last very long with this service ending in January 2024.
I thought wait times were easy and the representative was both honest and friendly, which made the call a pleasant experience. The number doesn't have any chokepoints that block access, but it also can't be used effectively by people with other needs. If your needs don't fall into the business category, all you'll get is a transfer to a different department that can help.
Because this department will be defunct as of January 2024, I cannot recommend using this number. It provided great service at the time of my call, but that likely won't continue once this department is discontinued.
该American Airlines电话号码在6中排名#2,因为183,324 American Airlines个客户在致电后尝试了我们的工具和信息并给予了反馈。客户致电800-433-1790的原因是为了解决Problem With a Flight, Cancelled Flight, Flight Inquiry, Update Reservation, Find Itinerary之类的问题而联系American Airlines Business Extra Program部门。据我们所知,American Airlines在Dallas or Tuscon or North Carolina or India or Mexico or Ireland or Canada or Japan设有呼叫中心位置,您可以在开放时间Mon-Fri 7am-10:30pm CT, Sat-Sun 7am-8pm CT打电话。 American Airlines有6个电话号码和9不同的获取客户帮助的方式。我们已经收集了有关800-433-1790以及在像您这样的客户的帮助下致电或联系American Airlines的方式的信息。请与您认识的人分享有用的信息,以帮助我们继续发展和改进此信息以及这些工具。
以这个数字调用American Airlines应该非常简单。同样重要的是您打电话后要做什么,或者其他电话号码选项是什么。遗憾的是,800-433-1790无法使用我们的回电工具。对于我们支持的公司,我们会致电给您,按右按钮以进入电话菜单,等待中,然后在American Airlines Business Extra Program座席可以通话时给您回电。它在此处不可用,但是当American Airlines以外的公司将来出现客户服务问题时,请留意此事。一旦与American Airlines的Business Extra Program部门通电话,您可能需要向他们提供识别信息您是客户,例如您的全名(或帐户名称),电子邮件地址,电话号码或帐号。通常值得在致电之前收集此信息。
虽然800-433-1790是American Airlines最受欢迎的电话号码(2),但这并不是保持他们的客户服务团队的唯一途径。通过阅读上面的内容,您已经知道800-433-7300是他们总体上最好的客户电话号码,并且我们汇总了他们9的联系支持人员的总方式,供您查看。当您尝试通过致电American Airlines获得帮助时,要记住的一件事是,其他客户在此号码上给他们的客户支持他们的沟通技巧得分为81%,而他们的总体帮助得分为36%。收到。这可能表明他们有能力帮助您整体解决问题,无论您是否拨打此电话。