Calling an airline can be time-consuming because this type of company is always busy helping customers. Not only do people call to plan flights, but travelers may need to make special arrangements if they have a disability or are traveling with young children. Delayed or lost baggage may be another reason for calling the 800-223-5436 customer service number at American Airlines
I'm interested in traveling to the West Coast next year. I called the American Airlines customer service number to see if I could get a better deal by scheduling the flight several months in advance. In the past, I've scheduled flights a few weeks to a month before a trip.
When I called, an interactive voice system greeted me and told me I could use the American Airlines app or go to American Airlines.com for faster service if I needed to make reservations or change travel plans. The system then thanked me again for calling. It then stated that by going to AA.com, I could handle trip management tasks such as adding a carry-on bag or requesting wheelchair service.
The voice called me by my first name and said it matched my phone number to my AA Advantage account. Then, it asked me if I was calling about today's flight status and, if not, for what date. I told it I wanted to inquire about scheduling an April flight to San Diego.
The system began asking me several questions about arrival and departure times. My response was, "I don't know." Then, it shared some departure times. It asked if I needed more flight times, and I said, "Yes," but I was hoping that would get me to an agent. The system said it would transfer me to someone who could give me flight details.
A different automated voice told me to listen carefully because menu options had changed, and all representatives were assisting other callers. The system said rather than waiting on hold, someone could call me back within 26-35 minutes, and I would not lose my place in line. It told me to press one for a callback, or I could schedule it another time. There was also an option to press to hear an explanation of a callback. After listening to the automated system, I decided to call back later at a better time for me.
I was disappointed because I couldn't speak to an agent on this call, but I wasn't surprised. I've called this airline for assistance in the past, and I can't remember when I didn't have to wait for a callback. I already have the airline's app and know how to go to the website, but sometimes, I have questions that an agent could answer better.
If I can speak to a human, that's what I prefer. I don't need to spend over four minutes trying to communicate with a machine, which was my frustration with this call. In my opinion, setting up the voice response system to offer a callback option near the beginning of a call shouldn't be that difficult.
该American Airlines电话号码在6中排名#3,因为183,324 American Airlines个客户在致电后尝试了我们的工具和信息并给予了反馈。客户致电800-223-5436的原因是为了解决Problem With a Flight, Cancelled Flight, Flight Inquiry, Update Reservation, Find Itinerary之类的问题而联系American Airlines Automated Flight Information部门。据我们所知,American Airlines在Dallas or Tuscon or North Carolina or India or Mexico or Ireland or Canada or Japan设有呼叫中心位置,您可以在开放时间24 hours, 7 days打电话。 American Airlines有6个电话号码和9不同的获取客户帮助的方式。我们已经收集了有关800-223-5436以及在像您这样的客户的帮助下致电或联系American Airlines的方式的信息。请与您认识的人分享有用的信息,以帮助我们继续发展和改进此信息以及这些工具。
以这个数字调用American Airlines应该非常简单。同样重要的是您打电话后要做什么,或者其他电话号码选项是什么。遗憾的是,800-223-5436无法使用我们的回电工具。对于我们支持的公司,我们会致电给您,按右按钮以进入电话菜单,等待中,然后在American Airlines Automated Flight Information座席可以通话时给您回电。它在此处不可用,但是当American Airlines以外的公司将来出现客户服务问题时,请留意此事。一旦与American Airlines的Automated Flight Information部门通电话,您可能需要向他们提供识别信息您是客户,例如您的全名(或帐户名称),电子邮件地址,电话号码或帐号。通常值得在致电之前收集此信息。
虽然800-223-5436是American Airlines最受欢迎的电话号码(3),但这并不是保持他们的客户服务团队的唯一途径。通过阅读上面的内容,您已经知道800-433-7300是他们总体上最好的客户电话号码,并且我们汇总了他们9的联系支持人员的总方式,供您查看。当您尝试通过致电American Airlines获得帮助时,要记住的一件事是,其他客户在此号码上给他们的客户支持他们的沟通技巧得分为73%,而他们的总体帮助得分为75%。收到。这可能表明他们有能力帮助您整体解决问题,无论您是否拨打此电话。