Allstate电话号码

使用 GetHuman 更快地致电 Allstate 客户服务

  • 致电Allstate的Customer Service部门
  • 平均保持时间为12米
  • 时间为24 hours, 7 days
  • 最佳通话时间是 1pm
  • 该呼叫中心的热门问题:获取保险、提出/追索索赔、承保范围问题、超额收费/奇怪收费以及续保。
  • 联系现场的 Allstate 客服人员:在每个提示符下按*,忽略消息。

致电时会发生什么

当电话系统第一次应答时听到
"Thanks for calling Allstate, where you're in good hand. This call will be monitored and recorded. First off, will you need help with claims? Just say yes or no. I don't recognize the number you're calling from. Are you currently in all State policy holder? Again, I didn't recognize your number. Are you currently an Allstate policyholder? Let's try this instead. If you have a policy with Allstate, just press one. If not, press two."
与 Allstate 的通话摘录
Wednesday, January 31, 2024 12:41 AM
他们可能需要您帐户上的电话号码
"To clarify, you're calling about an auto policy. Is that right? Alright. Please hold. I love waiting on hold, said no one ever. Thousands of customers skip the line and chat with us instead. I'll text you the link now so you always have it without calling in. Thank you for calling Allstate. All of our representatives are currently assisting other customers. Your call is very important to us. For your convenience, we will return your call with an automated callback.
This will allow you to maintain your place in line without being placed on hold.
I've looked up your time zone based on the phone number you're calling from."
与 Allstate 的通话摘录
Saturday, February 24, 2024 8:39 PM
他们可能会询问您打电话的原因(而不是菜单)
"Thanks for calling Allstate. Where you're in good hands. This call will be monitored and recorded. First off, will you need help with claims? Just say yes or no. Again, will you need help with claims? I can help with that. This call may be monitored or recorded for quality assurance or claim purposes. Want to skip the wait?
Check status, get assistance, and file your personal auto or homeowners claim in about fifteen minutes at allstate dot com or the Allstate app.
There, you can tell us what happened by typing or talking, and In few words, tell me how I can help you today."
与 Allstate 的通话摘录
Wednesday, January 3, 2024 9:01 PM
他们可能会要求您使用拨号盘输入信息
"And what's the ZIP code where you need that coverage? Once again, what's the ZIP code? You can also say I don't have it.
I didn't hear anything.
This time, using your keypad, please enter the five digit ZIP code where you need that quote now."
与 Allstate 的通话摘录
Friday, March 1, 2024 11:18 PM
他们可能会要求您说出或输入信息
"I just wanna be sure. Do you want to cancel your policy?
Before you cancel, would you like to speak to someone to make sure you're getting the benefits and discounts available to you?
So I can pass your account to one of our reps, please say or enter your nine digit policy number now or say, I don't have it."
与 Allstate 的通话摘录
Saturday, February 17, 2024 7:12 PM
第一个电话菜单
"Thanks for calling Allstate. Where you're in good hands. This call will be monitored and recorded. First off, will you need help with claims? Just say yes or no. Again, will you need help with claims? Sorry. I didn't hear anything. I don't recognize the number you're calling from. Are you currently an Allstate policy holder? Again, I didn't recognize your number. Are you currently an Allstate policyholder? Let's try this instead.
This time, using your keypad, if you are calling to report a claim or check on one you've already reported, press one.
If not, press two."
与 Allstate 的通话摘录
Wednesday, March 20, 2024 11:48 AM

致电 Allstate 客户服务中心:800-255-7828

Mar 18, 2024

致电 Allstate 建立客户服务电话后,团队会提供高度响应的回拨系统,即使该系统最初并未设置为让您立即获得帮助。当您致电时,系统会询问您致电的原因,以便您选择更新保单、获得路边援助或启动新保单等选项。

当您选择开始一项新保单时,系统将引导您完成设置保单的基础知识,例如询问您想要承保的邮政编码。完成所有设置后,系统会为您转接到下一个可用的代表,或者让您设置 Allstate 的回电,让代表与您通话。

如果您选择回电选项,您应该提供您的姓名,以便团队在给您回电之前知道他们正在与谁打交道。即使您没有记录您的姓名,系统仍然会为您设置回电,并且 Allstate 的代表会在适当的时候给您回电。有人告诉我要等 20 分钟才能回电,果然,在那段时间结束时我确实接到了电话。

我决定看看如果我没有接听他们是否会尝试回电,他们确实这么做了。该公司打了三次电话试图继续谈话,但我没有这样做,因为我不想在不需要的报价上提供个人信息。第三次回电尝试后,系统会将您从队列中删除,并迫使您必须再次致电才能获得客户服务。

总的来说,我认为自动化系统设置得很好,即使回电的尝试有点过多。我在通过系统时没有遇到任何问题,而且我能够在收到回电后获取有用的信息。我没想到会通过电话获得完整的信息,尤其是在没有真正持有好事达保单的情况下,但有一种方法可以联系您需要解决基本问题的人,这会带来真正的不同,并且更容易处理。

对于这个号码来说,设置回拨程序也是一个好主意。考虑到排队的时间很长,最好有一个回调设置,这样您就不必花一整天的时间等待。这正在成为一个更常见的功能,而且很容易理解原因,因为它有助于减少等待时间。基于此,如果我需要好事达的帮助,我绝对会使用这个号码。

Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

Allstate客户电话号码800-255-7828 - 统计

拨打电话800-255-7828
可以回叫没有
真人接听的电话
您呼叫的部门客户服务
呼叫中心时间24小时7天
最佳拨号时间下午1点
平均等待12 分钟
当前等待14 分钟
排名(电话号码中)1
排名(总体)1
沟通渠道电话,网络,Twitter,Facebook,电子邮件
沟通质量70%
帮助质量90%
客户票544
信息最后更新Tue Mar 26 2024 10:00:00 GMT+0000 (Coordinated Universal Time)

Allstate的最佳免费电话/ 800客户电话号码

这是Allstate的最佳电话号码,实时当前等待中的等待时间,以及用于跳过这些电话线直接转到Allstate代理的工具。该电话号码是Allstate的最佳电话号码,因为像您这样的10,596客户在过去18个月中使用了此联系信息,并向我们提供了反馈。回答800-255-7828的呼叫的客户服务部门解决的常见问题包括Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage和其他客户服务问题。与其先尝试致电Allstate,不如考虑先描述您的问题;因此,我们也许可以推荐一种通过电话或网络,推特或Facebook或电子邮件与他们联系的最佳方式。 Allstate总共有3个电话号码。与Allstate代表交谈的最佳方式并不总是很清楚,因此我们开始根据客户社区的建议来编译此信息。请继续分享您的经验,以便我们继续改进这一免费资源。

GetHuman与Allstate的关系是什么?

简而言之,两家公司无关。 GetHuman构建免费工具,并在Allstate之类的公司客户之间共享信息。对于包含诸如我们的GetHuman Phone之类的工具的大公司,它使您可以致电公司,但跳过在网上等待的部分,以收听他们的呼叫技术音乐。我们创建了这些快捷方式和应用程序,以尝试帮助像您这样的客户(以及我们自己!)导航混乱的电话菜单,保持时间以及客户服务(尤其是大公司)的混乱情况。只要您继续与您的朋友和亲人分享,我们就会继续这样做。

使用我们功能强大的手机拨打电话

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  • 我们拨打电话并为您安排专人
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更多免费电话和客户号码

道路救援877-597-3393好处800-521-3535

超越电话号码

您还可以通过其他方式与 Allstate 取得联系,包括电子邮件、他们的网站/帮助台、他们的 Twitter 账号以及通过 Facebook/Messenger。请访问我们的Allstate客户服务页面了解更多信息。
Allstate客户服务

更多公司电话号码

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