Calling Adobe Systems for customer support is a simple process, particularly when trying to reach the sales department as I recently discovered. Callers are greeted with the options to choose either customer support by pressing one or sales by pressing 2. Also, if you have specific extension you're trying to reach, the automated system prompts you to enter that number after the recording.
Since I didn't have a current product or issue to address, I waited for the sales department — but before selecting that choice I listened to the menu options. Selecting customer support leads you to a menu of choices ranging from billing questions, product purchases, tech support and account information. After I pressed 2 for the sales department, the recording asked if my purchase was for personal use, small business needs or as a student or educational resource.
I selected personal use and was told by the automated system that my wait time would be less than a minute, which proved to be true. A customer service representative was on the line in a brief time, which was a pleasant surprise. He asked how he could help me and I explained that I was interested in trying out some Adobe products, as I wasn't a current customer. The rep directed me to Adobe's website where I could view the various products for personal, business and educational use.
While browsing the site, I noticed that many of the products offered a free trial period so I asked the rep about this option. He explained that I could try the majority of products, including Acrobat Pro, Photoshop, Illustrator and Cloud Apps, for free for seven days whereas Adobe Stock photos are available for a 30-day free trial. Some products can be used both online and on mobile devices while others can only be accessed on desktop computers. The trial allows customers to test out which product or software works best, he said.
However, he explained I would need to choose one to start with and enter in my payment information before the trial begins. After the 7 days, I would be automatically charged the specific amount, based on a monthly or annual subscription. If before the trial week is over I decide to not continue with the product, the rep said I would be able to cancel online or by calling Adobe's customer service, and I wouldn't be charged.
I was very pleased with the time spent and information shared by the rep, who made it easy to understand the process while choosing to not pressure me into a purchase.
该Adobe Systems电话号码在3中排名#3,因为8,388 Adobe Systems个客户在致电后尝试了我们的工具和信息并给予了反馈。客户致电408-536-6000的原因是为了解决Returns, Cancel order, Change order, Technical support, Track order之类的问题而联系Adobe Systems Corporate Offices部门。据我们所知,Adobe Systems在null设有呼叫中心位置,您可以在开放时间Mon-Fri 8am-5pm PST打电话。 Adobe Systems有3个电话号码和6不同的获取客户帮助的方式。我们已经收集了有关408-536-6000以及在像您这样的客户的帮助下致电或联系Adobe Systems的方式的信息。请与您认识的人分享有用的信息,以帮助我们继续发展和改进此信息以及这些工具。
以这个数字调用Adobe Systems应该非常简单。同样重要的是您打电话后要做什么,或者其他电话号码选项是什么。遗憾的是,408-536-6000无法使用我们的回电工具。对于我们支持的公司,我们会致电给您,按右按钮以进入电话菜单,等待中,然后在Adobe Systems Corporate Offices座席可以通话时给您回电。它在此处不可用,但是当Adobe Systems以外的公司将来出现客户服务问题时,请留意此事。一旦与Adobe Systems的Corporate Offices部门通电话,您可能需要向他们提供识别信息您是客户,例如您的全名(或帐户名称),电子邮件地址,电话号码或帐号。通常值得在致电之前收集此信息。
虽然408-536-6000是Adobe Systems最受欢迎的电话号码(3),但这并不是保持他们的客户服务团队的唯一途径。通过阅读上面的内容,您已经知道800-833-6687是他们总体上最好的客户电话号码,并且我们汇总了他们6的联系支持人员的总方式,供您查看。当您尝试通过致电Adobe Systems获得帮助时,要记住的一件事是,其他客户在此号码上给他们的客户支持他们的沟通技巧得分为70%,而他们的总体帮助得分为83%。收到。这可能表明他们有能力帮助您整体解决问题,无论您是否拨打此电话。