Calling this number was an interesting experience, as it seems that AT&T's system is completely incapable of finding its own locations based on ZIP codes. It could be that this number is only meant for international callers and doesn't know how to react to domestic calls, but for whatever reason, calling this number didn't work out properly.
It started out easily enough, as the system welcomed me to calling AT&T's international phone number and asked me the purpose of my call. I said that I was planning to set up a new account with AT&T, and the system asked me if I wanted to move over a phone number to an existing AT&T account. I said no, I wanted to set up a new account and provided the phone number that I already had. The system didn't recognize my number and asked me to provide my account number or phone number on my existing account.
I said again that I had no account, with the system saying I could instead provide the ZIP code where I wanted services. I offered my ZIP code, and the system said it would connect me with a customer service representative who could help. After a couple minutes, I was connected to an agent who asked how she could help me. I told her that I wanted to set up a new account and asked how to go about doing that.
She told me I had two options. I could either get started on the phone and have her present different prices I might be comfortable with, or, go speak to a neighborhood representative in my location after getting information from her. I opted for the latter and asked where I might find the closest location to me.
The agent said she'd be happy to look that up and asked for my ZIP code. I provided it, and she asked me to give the city where that was located. I gave my city, and she said it didn't match what she had on her computer. I repeated the ZIP code to make sure she had it right, and she said that while that matched what she had typed, her computer was giving her a location in another state.
I checked the location she had given me and found that the city where her computer thought I was located didn't have any digits the same as the ZIP code I had given her. She said she understood that, but the system wouldn't give her anything else. At that point, I thanked her for her time and ended the call.
Overall, I thought the representative wanted to do her job well, but the system didn't really allow her to provide much help. The system ran into real problems, makingit impossible to get anything done. Based on this, I wouldn't use this number. The information provided was far too unreliable to be useful.
该AT&T电话号码在13中排名#13,因为220,254 AT&T个客户在致电后尝试了我们的工具和信息并给予了反馈。客户致电314-925-6925的原因是为了解决Cancel Service, Dispute a Charge, Service Outage, Change Service, Device Support之类的问题而联系AT&T International Customer Service部门。据我们所知,AT&T在California or Florida or Georgia or Idaho or Iowa or Louisiana or Missouri or Montana or Oklahoma or Philippines or Texas设有呼叫中心位置,您可以在开放时间Mon-Fri 8am-6pm EST打电话。 AT&T有13个电话号码和17不同的获取客户帮助的方式。我们已经收集了有关314-925-6925以及在像您这样的客户的帮助下致电或联系AT&T的方式的信息。请与您认识的人分享有用的信息,以帮助我们继续发展和改进此信息以及这些工具。
以这个数字调用AT&T应该非常简单。同样重要的是您打电话后要做什么,或者其他电话号码选项是什么。遗憾的是,314-925-6925无法使用我们的回电工具。对于我们支持的公司,我们会致电给您,按右按钮以进入电话菜单,等待中,然后在AT&T International Customer Service座席可以通话时给您回电。它在此处不可用,但是当AT&T以外的公司将来出现客户服务问题时,请留意此事。一旦与AT&T的International Customer Service部门通电话,您可能需要向他们提供识别信息您是客户,例如您的全名(或帐户名称),电子邮件地址,电话号码或帐号。通常值得在致电之前收集此信息。
虽然314-925-6925是AT&T最受欢迎的电话号码(13),但这并不是保持他们的客户服务团队的唯一途径。通过阅读上面的内容,您已经知道800-288-2020是他们总体上最好的客户电话号码,并且我们汇总了他们17的联系支持人员的总方式,供您查看。当您尝试通过致电AT&T获得帮助时,要记住的一件事是,其他客户在此号码上给他们的客户支持他们的沟通技巧得分为63%,而他们的总体帮助得分为39%。收到。这可能表明他们有能力帮助您整体解决问题,无论您是否拨打此电话。