My mother is moving in with my family because after her hip surgery, she's just not able to get around her home like she should. However, my husband and I both work during the day, so we need a way to keep in contact with her, and we don't have a landline. So, I called AT&T Wireless's 866-499-8008 phone number to talk about adding a line to our plan.
Now, I'm aware that AT&T offers a large range of services, including phone, cable, internet, and more. I figured I would be on hold for a while, so I waited until a Sunday afternoon when I had the time to sit on hold. However, I was pleasantly surprised. It only took me about two minutes to actually talk to someone and the automated system was very easy to use. I wouldn't think twice about calling AT&T in the future if I had any other issues.
I'll note, though, that this number doesn't actually work. When I called it, a voice recording said, "Thank you for calling AT&T about your wireless service. You have reached a number that is no longer in service. For assistance, please dial 1-800-331-0500. Or dial 611 from your wireless device." That was disappointing, but I called the number provided and was connected to AT&T, so it was only a few seconds of a detour.
The voice assistant answered and said, "Welcome to AT&T. Calls are recorded for quality. What’s the issue you are calling about?" I responded, "Add a line." Then, the voice assistant inquired, "Are you calling to add service to an existing AT&T account? Which would you like to do, add a line, upgrade a device, or something else?" I repeated what I needed, and it was able to use my number to look up my account.
It then asked if I wanted the information on adding a line texted or emailed to me. I wanted to talk to someone and not do it over the Internet, so I said, "Talk to someone." I didn't think that would work, but instantly the assistant recognized my need and responded, "Okay, let me get to someone who can help. One minute now while I handle your request." I had to wait about a minute and listen to a couple of privacy disclaimers. Then, the customer service rep picked up the phone and walked me through the process.
该AT&T Wireless电话号码在6中排名#2,因为72,204 AT&T Wireless个客户在致电后尝试了我们的工具和信息并给予了反馈。客户致电866-499-8008的原因是为了解决Overcharges on my account, Billing issue, Complaint, Change or cancel service, Service or technical issue之类的问题而联系AT&T Wireless BusinessDirect部门。据我们所知,AT&T Wireless在India or Philippines or Montana or Colorado设有呼叫中心位置,您可以在开放时间Mon-Fri 8am-10pm EST打电话。 AT&T Wireless有6个电话号码和10不同的获取客户帮助的方式。我们已经收集了有关866-499-8008以及在像您这样的客户的帮助下致电或联系AT&T Wireless的方式的信息。请与您认识的人分享有用的信息,以帮助我们继续发展和改进此信息以及这些工具。
以这个数字调用AT&T Wireless应该非常简单。同样重要的是您打电话后要做什么,或者其他电话号码选项是什么。遗憾的是,866-499-8008无法使用我们的回电工具。对于我们支持的公司,我们会致电给您,按右按钮以进入电话菜单,等待中,然后在AT&T Wireless BusinessDirect座席可以通话时给您回电。它在此处不可用,但是当AT&T Wireless以外的公司将来出现客户服务问题时,请留意此事。一旦与AT&T Wireless的BusinessDirect部门通电话,您可能需要向他们提供识别信息您是客户,例如您的全名(或帐户名称),电子邮件地址,电话号码或帐号。通常值得在致电之前收集此信息。
虽然866-499-8008是AT&T Wireless最受欢迎的电话号码(2),但这并不是保持他们的客户服务团队的唯一途径。通过阅读上面的内容,您已经知道800-331-0500是他们总体上最好的客户电话号码,并且我们汇总了他们10的联系支持人员的总方式,供您查看。当您尝试通过致电AT&T Wireless获得帮助时,要记住的一件事是,其他客户在此号码上给他们的客户支持他们的沟通技巧得分为79%,而他们的总体帮助得分为80%。收到。这可能表明他们有能力帮助您整体解决问题,无论您是否拨打此电话。