I was thinking about installing a landline before my mother-in-law moved in so she could reach us during the day, so I called AT&T to see what they could offer us. We have several products from AT&T, and I think that if I add a bundle, I can take advantage of its U-Verse offers. I know that AT&T probably gets a lot of phone calls, but I couldn't even tell you what my online login is to try to enroll online. Plus, I prefer simply to talk to someone. I'm old-fashioned that way, but I like to talk to someone who gives straight answers.
However, when I called this number I didn't get anywhere. A recorded voice answered but didn't say where it was from and told me to listen carefully because the number I was calling might have changed. Then I was told to press 1 for English and immediately after a man picked up who said he was from Savings.com. I'm not sure where this number came from, but it certainly wasn't the right one. I jumped online and found 1-800-288-2020 and when I heard the bells ring with the AT&T chime, I knew that this would be work.
This time the voice assistant said, "Welcome to AT&T. Calls may be recorded for quality. What's the issue you are calling about." I told the assistant I wanted to add a landline to my account. She repeated back my request and asked if the number I was calling from was associated with my account. Once I confirmed that it was, the voice assistant asked if I would like a link via text or email that would help me add a landline to my account.
I didn't want a link since I wanted to talk to someone, so I declined and repeated that I wanted to talk to someone. There was a brief pause and the recorded agent repeated herself twice. There may have been background noise that made it difficult to understand, but we got through it and the voice asked for my passcode. After that, it finally said, "One moment please while I connect you to an agent." The wait time was approximately 1 minute, then the agent picked up and greeted me. They were friendly and happy to help, and before I hung up, I had an appointment for installation set up.
该AT&T U-Verse电话号码在6中排名#2,因为83,304 AT&T U-Verse个客户在致电后尝试了我们的工具和信息并给予了反馈。客户致电877-353-5963的原因是为了解决Cancel or Change Account, Account Access, Service Outage, Device Support, Dispute a Charge之类的问题而联系AT&T U-Verse Technical Support部门。据我们所知,AT&T U-Verse在California or Florida or Georgia or Idaho or Iowa or Louisiana or Missouri or Montana or Oklahoma or Texas设有呼叫中心位置,您可以在开放时间Mon-Fri 8am-7pm EST打电话。 AT&T U-Verse有6个电话号码和11不同的获取客户帮助的方式。我们已经收集了有关877-353-5963以及在像您这样的客户的帮助下致电或联系AT&T U-Verse的方式的信息。请与您认识的人分享有用的信息,以帮助我们继续发展和改进此信息以及这些工具。
以这个数字调用AT&T U-Verse应该非常简单。同样重要的是您打电话后要做什么,或者其他电话号码选项是什么。遗憾的是,877-353-5963无法使用我们的回电工具。对于我们支持的公司,我们会致电给您,按右按钮以进入电话菜单,等待中,然后在AT&T U-Verse Technical Support座席可以通话时给您回电。它在此处不可用,但是当AT&T U-Verse以外的公司将来出现客户服务问题时,请留意此事。一旦与AT&T U-Verse的Technical Support部门通电话,您可能需要向他们提供识别信息您是客户,例如您的全名(或帐户名称),电子邮件地址,电话号码或帐号。通常值得在致电之前收集此信息。
虽然877-353-5963是AT&T U-Verse最受欢迎的电话号码(2),但这并不是保持他们的客户服务团队的唯一途径。通过阅读上面的内容,您已经知道800-288-2020是他们总体上最好的客户电话号码,并且我们汇总了他们11的联系支持人员的总方式,供您查看。当您尝试通过致电AT&T U-Verse获得帮助时,要记住的一件事是,其他客户在此号码上给他们的客户支持他们的沟通技巧得分为85%,而他们的总体帮助得分为58%。收到。这可能表明他们有能力帮助您整体解决问题,无论您是否拨打此电话。