My daughter is turning 15 next month, and my wife and I decided it was time for her to finally get her own Smartphone. However, that also meant we would have to call AT&T to start a new line of service for her. Up until this point, we had used on-demand basic phone services for her, but we felt that 15 was a landmark year in high school, and with her good grades, she deserved to be given more responsibility.
I was elected to make the phone call and set up the service since electronics tended to be my area of specialty, so I found myself on the phone with AT&T on a Monday evening when I had some time. I honestly didn't know what I expected from the process. AT&T has a lot of customers, and they offer everything from cell phone service to internet service to cable service. Therefore, I could have easily been on the phone for a few hours and not been surprised. Although I was hopeful that wouldn't be the case, because I only had about an hour before my daughter came home.
When I called, a voice greeted me and said, "Welcome to AT&T. Tell me the number you are calling about." I put in my phone number since I assumed it wanted to look up my account, and then it said, "Please tell me what you are calling about." I replied, "I want to talk to someone about adding a new line." It then inquired, "Are you calling to add service to an existing AT&T account?" I responded yes as well.
Then it seemed to confirm what I needed by asking, "Which would you like to do, add a line, upgrade a line, or something else?" This seemed repetitive, but I said, "Add a line" again just to finish the process. Then the voice assistant stated, "Sure, what's the number on the account." This was a bit annoying because I had just said that, but I went with it again and gave my number.
The good news is that after this last request, it said, "One moment please while I handle your request. One moment, please, while I get an agent to help you." It then informed me the hold time was about five minutes, which wasn't bad, but the hold music was. It was stretchy and featured loud guitar riffs and horns. Luckily, I wasn't on hold long, and the agent who picked up was helpful.
该AT&T U-Verse电话号码在6中排名#6,因为83,304 AT&T U-Verse个客户在致电后尝试了我们的工具和信息并给予了反馈。客户致电314-925-6925的原因是为了解决Cancel or Change Account, Dispute a Charge, Account Access, Device Support, Service Outage之类的问题而联系AT&T U-Verse International Customer Service部门。据我们所知,AT&T U-Verse在California or Florida or Georgia or Idaho or Iowa or Louisiana or Missouri or Montana or Oklahoma or Texas设有呼叫中心位置,您可以在开放时间24 hours, 7 days打电话。 AT&T U-Verse有6个电话号码和11不同的获取客户帮助的方式。我们已经收集了有关314-925-6925以及在像您这样的客户的帮助下致电或联系AT&T U-Verse的方式的信息。请与您认识的人分享有用的信息,以帮助我们继续发展和改进此信息以及这些工具。
以这个数字调用AT&T U-Verse应该非常简单。同样重要的是您打电话后要做什么,或者其他电话号码选项是什么。遗憾的是,314-925-6925无法使用我们的回电工具。对于我们支持的公司,我们会致电给您,按右按钮以进入电话菜单,等待中,然后在AT&T U-Verse International Customer Service座席可以通话时给您回电。它在此处不可用,但是当AT&T U-Verse以外的公司将来出现客户服务问题时,请留意此事。一旦与AT&T U-Verse的International Customer Service部门通电话,您可能需要向他们提供识别信息您是客户,例如您的全名(或帐户名称),电子邮件地址,电话号码或帐号。通常值得在致电之前收集此信息。
虽然314-925-6925是AT&T U-Verse最受欢迎的电话号码(6),但这并不是保持他们的客户服务团队的唯一途径。通过阅读上面的内容,您已经知道800-288-2020是他们总体上最好的客户电话号码,并且我们汇总了他们11的联系支持人员的总方式,供您查看。当您尝试通过致电AT&T U-Verse获得帮助时,要记住的一件事是,其他客户在此号码上给他们的客户支持他们的沟通技巧得分为83%,而他们的总体帮助得分为62%。收到。这可能表明他们有能力帮助您整体解决问题,无论您是否拨打此电话。