Can visa help me directly with an issue concerning my visa debit card? I have tried goi...

GetHuman-gratcas's来自December 2018的Visa的{0}客户服务问题

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The issue in GetHuman-gratcas's own words
Can visa help me directly with an issue concerning my visa debit card? I have tried going directly through the bank that the card has the checking account with. Custom furniture was ordered online using the visa debit card. Found out company was not fulfilling orders and emailed them. Received no reply, company phone number no longer active. Filled claim with bank and waited ** days and then was told it was outside the timeframe. Escalated claim due to it being custom furniture, waited ** days and was told it was beyond the timeframe to dispute with the merchants bank. Under visa chargeback code **, I should have *** days from when I expected to receive the merchandise, not to exceed *** days.

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Reported by GetHuman-gratcas
Dec 12th, 2018 - 4 years ago
Not resolved


Dec 12th, 2018 7:13pm