I was supposed to be refunded ** dollars and the money has been taken from my account a...

GetHuman5605753's来自January 2021的Virgin Mobile的{0}客户服务问题

帮助解决我的Virgin Mobile问题
The issue in GetHuman5605753's own words
I was supposed to be refunded ** dollars and the money has been taken from my account and not returned to my bank

GetHuman5605753 did not yet indicate what Virgin Mobile should do to make this right.

How GetHuman5605753 fixed the problem
I was persistent calling and calling until I got in touch with someone that was willing to do something. Many of the service reps say they can't do anything about the problem which is not true. third person I spoke with credited my account for ** dollars and said someone would get back to me about the refund. Im still waiting for the refunded portion to come back to ny credit card* still not a happy customer and as soon as they even this all out i will go to another carrier simply because reps are dishonest about what they are capable of doing which wastes my time and adds frustration to my life that is unnecessary.
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Virgin Mobile

客户服务问题
Reported by GetHuman5605753
Jan 1st, 2021 - a year ago
Fixed
GetHuman5605753 shared how to fix
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Items needed
帐户名称
帐户中的电话号码
帐单地址
帐户上的PIN码

Timeline

GetHuman5605753开始处理此问题
Jan 1st 5:08am
GetHuman5605753确认问题已解决。万岁!
Jan 5th 9:28am

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