I was supposed to be refunded ** dollars and the money has been taken from my account and not returned to my bank
GetHuman5605753 did not yet indicate what Virgin Mobile should do to make this right.
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I was persistent calling and calling until I got in touch with someone that was willing to do something. Many of the service reps say they can't do anything about the problem which is not true. third person I spoke with credited my account for ** dollars and said someone would get back to me about the refund. Im still waiting for the refunded portion to come back to ny credit card* still not a happy customer and as soon as they even this all out i will go to another carrier simply because reps are dishonest about what they are capable of doing which wastes my time and adds frustration to my life that is unnecessary.
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