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The issue in GetHuman6072624's own words
My family member’s phone receives*sends text messages, can hear the phone ring for incoming calls but when they pick up the phone they hear nothing. Also they cannot make an outgoing call
GetHuman6072624 did not yet indicate what Verizon Wireless should do to make this right.
I have an issue with Verizon Wireless too
How GetHuman6072624 fixed the problem
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