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The issue in GetHuman-slw_kpl's own words
We ported one number on our acct and tried to port mine as well but I was advised at Verizon it’s stuck mid port because the other service visible put in a number wrong in our acct *. My phone has been asking for a PUK and visible says it’s locked by Verizon and until they remove the lock the port cannot be finished. It’s been * weeks trying to get answers and I really need anything causing it not to finish porting unlocked or whatever has to be done.
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