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The issue in GetHuman6992424's own words
I need help. I haven’t flown in years. I was supposed to get an email with our upgraded tickets. It has not come. I don’t know how to go about getting the required COVID test, much less getting it where it needs to go. I don’t know how to download our vaccine cards. No one that I have spoken with yet wants to explain everything that we need to do. I don’t want to miss our flight. PleAse help me.
GetHuman6992424 did not yet indicate what United Airlines should do to make this right.
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