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I had two benefit payments that were sent direct deposit to my now closed bank account. Which only closed after my direct deposit was due to hit but yet did not get deposited because the bank closed my account and sent unemployment back the two benefit payments on **********. Every day since then I have called both the old financial institution which offers no resolve only the date, time and tracking number of both payments that were sent back to unemployment and then also the unemployment office to not only inquire about my two missing benefit payments but also to update my bank account on file which I received my most recent benefit payment on the **th with no issues thank goodness. However, I am still missing those two prior benefit payments that were both sent out on July ** and every day since then I have been on the phone nonstop with unemployment getting the runaround with either a rep that will tell me to wait X amount of days and then call back and have the agent look over notations in the account and then email some payment processing center and have those two benefit payment checks canceled and voided and re-issued back out. So X amount of days go by I call back to only get get told there is no one they can email and have not the slightest what I am talking about or I get the ever so delightful rep that will keep me on hold giving me the runaround for hours until it is clock out time and then I am left repeating this everyday since. I have gotten absolutely nowhere with Unemployment besides staying on the phone with them from sun up until they decide to shut the phones off just to get no resolution, this is absolutely ridiculous! To no avail nothing has been done besides my time being wasted. I am at my wits end with this if anyone has any ideas as to whom I should call or what steps should be taken next that would be greatly appreciated, for not only does my daughter start school next week but that is also my means of paying my rent as well. Thank you.
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