Hello Supercell,this is Ralf,writing from Germany.I lost my account,Townhall ***Gmail...

GetHuman-ralfdic's来自January 2022的Supercell的{0}被盗帐户问题

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如果您在该帐户上更改了电子邮件和密码,则无法恢复该帐户。该公司对恢复帐户有非常严格的政策,如果有任何不同,则您将无法恢复帐户。您必须在帐户上拥有原始电子邮件或电话号码。
The issue in GetHuman-ralfdic's own words
Hello Supercell,this is Ralf,writing from Germany.I lost my account,Townhall ***Gmail:*****@***.com..Date from first Problems was the *th...My SupercellID Code does not work,i have no Chance to rebuild my Account**My Gmail Access is ok,i have Entry and changed my Security Code successfully..I got the Answer,your Gmail Access is rebuild successfully!I got a Code to enter the Game from *****@***.com...a few times...i always took the code,new one and old one to open the Game with Supercell ID ...no Chance...Supercell ID is not working! Access to Gmail is ok,but not to Clash of Clans! My Account War I**perator,Code *LJPOPGG*U,Townhall ***Level **,is gone...Last Upgrades were Archer Queen..I played my Account in Clan War I**pulse(**LPJRLUYY)...I have more Accounts,so i looked about Problems...Its probably true,with more Accounts unlucky one Account can get lost...****...I played this Account with Galaxy J* and Handy Galaxy A**,Tablet Lenovo TB-X***F....With a look in my Base i see,that somebody is upgrading my Heros...I see no Activity,who changes the Account,Name or Location..The Account is sleeping,no Fights or anything is noticed...Laboratory is working...somebody else is playing my Account...I want my Account,Base back****please help me to get Back my Long Work on this Account**thx a lot

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Supercell

帐户被黑客入侵
Reported by GetHuman-ralfdic
Jan 15th, 2022 - 4 months ago
Fixed
到目前为止,已有11个客户看到
与其他263人类似的问题
0个客户关注此
Items needed
帐户电邮
用户名
密码
游戏名称
控制台类型
游戏版本类型
账户持有人名称

Timeline

GetHuman-ralfdic开始处理此问题
Jan 15th 9:02am
GetHuman-ralfdic确认问题已解决。万岁!
Jan 15th 9:03am
GetHuman-ralfdic尝试联系Supercell
Jan 16th 7:32pm

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