On **** *:** pm I received a call that I was chosen to get. Apple Watch. *I declined. I...

GetHuman6094294's来自May 2021的Sprint的{0}客户服务问题

First: share to improve GetHuman6094294's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman6094294 may need:
The issue in GetHuman6094294's own words
On **** *:** pm I received a call that I was chosen to get. Apple Watch. *I declined. I did ask if there was anyway to lower my bill. She said I had the best plan. **I thanked her for her time. Two minutes later I received this which is below. It reads thanking me reaching out. I did not *The email is very confusing. Nothing makes sense. Please advise. * * *lorraine star ***-***-**** **Sprint - T-Mobile** *Thank you for contacting T-Mobile. We are excited for you to experience our combined network while keeping your current device and plan. The transition is quick, easy, and FREE!**Please read these important instructions before getting started.**Based on our conversation, we wanted to highlight a few things about your upcoming network move. The SIM provided will allow you to take advantage of our bigger and better network. You must be in a T-Mobile network coverage area, have a compatible phone, and be on an eligible rate plan. The devices we discussed were pre-qualified, so let’s get started!**Sprint - T-Mobile**Are you activating a SIM card that came in a kit?**Pull open the white tab on the right side of the kit and follow the directions.*Visit sprint.com*sim for full instructions, including backing up your voicemail.**Sprint - T-Mobile**Are you activating a loose SIM card?**Wait to insert your new SIM card until prompted.**Important: Back up your content to ensure you keep all of your contacts, voicemails, and apps. Go to sprint.com*backup for how-to guides.*Visit sprint.com*simswap and sign in to My Sprint. Click on your device and follow the instructions to activate your SIM card.**Important reminders:** *Some apps and features will change or may work differently on the T-Mobile network.**Call Screener will be replaced with T-Mobile Scam Shield.*Voice or data blocking features. Click here and scroll to Your App Experience for more information.*Thank you,**Your T-Mobile Team*** * * * This email was sent per your request. View our Privacy Policy by visiting https:**t-mo.co*privacy. * **** Sprint.* All rights reserved. All marks are the property of their respective owners.

GetHuman6094294 did not yet indicate what Sprint should do to make this right.

How GetHuman6094294 fixed the problem

We are waiting for GetHuman6094294 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Sprint's attention and get better help faster. Tap below to get started.
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Reported by GetHuman6094294
May 21st, 2021 - 4 months ago
Not resolved


May 21st 1:15am