Been a customer for over a year. Very bad experience. I signed up in person in Lansing...

GetHuman5808706's来自March 2021的Sprint的{0}客户服务问题

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The issue in GetHuman5808706's own words
Been a customer for over a year. Very bad experience. I signed up in person in Lansing, mi and it’s been messy. I’m unable to see my account. I am constantly locked out. I receive different information on my account constantly such as which payments are saved on my account and it causes me great concern I can’t even view my bill. I should only be paying $** a month at most if not $**. Yet it’s still more than that. Previously, I had to manually get phone insurance coverage off that I never agreed to pay for. Please help me so I can finally have access to my own account - I’m constantly denied to access or even make an account, perhaps because my profile has disputed information on it. I’m not really sure, it’s really confusing why it has to be this frustrating. I want help to make a real verified account without false information , and settle again my plan as it appears I’m still being overcharged. Thank you.

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Reported by GetHuman5808706
Mar 4th, 2021 - 2 months ago
Not resolved