When loading Sonic Frontiers on my Xbox series X it gets to the main menu but immediate...

GetHuman7973671's来自November 2022的Sega的{0}客户服务问题

帮助解决我的Sega问题
The issue in GetHuman7973671's own words
When loading Sonic Frontiers on my Xbox series X it gets to the main menu but immediately a pop-up box about the extras menu covers the screen and I can't dismiss it. I've tried quitting the game and rebooting and restarting my entire console but neither of those has fixed this.

GetHuman7973671 did not yet indicate what Sega should do to make this right.

How GetHuman7973671 fixed the problem
On Xbox I reset my console and disconnected all controllers, then once the Xbox cane back on only connect ONE controller again and restart your game. That should fix it!
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Sega

客户服务问题
Reported by GetHuman7973671
Nov 23rd, 2022 - 2 months ago
Fixed
GetHuman7973671 shared how to fix
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Timeline

GetHuman7973671开始处理此问题
Nov 23rd, 2022 11:32pm
GetHuman7973671确认问题已解决。万岁!
Nov 24th, 2022 5:40am
GetHuman7973671确认问题已解决。万岁!
Nov 29th, 2022 1:33am