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The issue in GetHuman4086743's own words
I went on your website clearly listed what I wanted to receive each month, no, I'm your wisdom, you keep deducting from my account and sending me these off brands that I DID NOT AND DO NOT WANT! Where is the Estee Lauder or the Oscar de la Renta and other designer fragrances I ordered? I'M VERY DISSATISFIED! CANT EVEN SOLVE THE PROBLEM WITH A SIMPLE PHONE CALL, WHY? BECAUSE YOU DO NOT EVEN PROVIDE YOUR CUSTOMER WITH A PHONE NUMBER. Please make this right. You have my MONEY!
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