Samsung **" television replacement*refund.**Samsung customer service collected my television on May **, **** and a refund was promised. I have been speaking to Case Management every * days but no resolution as of May **, ****. On each call the customer service representative place me on hold while checking the status of the refund. Each time, I receive the same response, "the refund is not yet approved, you need to wait * business day". Each call last for an average ** minutes.**My refund request * is **********.*I have followed every instructions provided. *I am at the point of seeking legal advice. **Solution:*I need my refund or a new television before May **, ****.
GetHuman7474385 did not yet indicate what Samsung should do to make this right.
I have an issue with Samsung too
How GetHuman7474385 fixed the problem
We are waiting for GetHuman7474385 to fix the problem and share the solution with the rest of us customers.
Please help with my Samsung issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Samsung customer problems.
We can help you get Samsung's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.