Samsung **" television replacement*refund.**Samsung customer service collected my television on May **, **** and a refund was promised. I have been speaking to Case Management every * days but no resolution as of May **, ****. On each call the customer service representative place me on hold while checking the status of the refund. Each time, I receive the same response, "the refund is not yet approved, you need to wait * business day". Each call last for an average ** minutes.**My refund request * is **********.*I have followed every instructions provided. *I am at the point of seeking legal advice. **Solution:*I need my refund or a new television before May **, ****.
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