Myspace Customer Service Issues

Archive 3

The following are issues that customers reported to GetHuman about Myspace customer service, archive #3. It includes a selection of 20 issue(s) reported December 26, 2018 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Hello, my name is Cameron Hurry, and I have not accessed my MySpace account in over 6 years. I am struggling to log in as I cannot recall the email address or passwords associated with it. Over the years, my social media accounts, including YouTube, Facebook, Pinterest, Twitter, and Snapchat, have been hacked, causing multiple issues, especially with my fiancée. My MySpace account seems to have unauthorized activity, affecting my relationship. Despite these challenges, I have all the necessary proof to verify my identity as Cameron Hurry. I am open to providing copies of my ID or any other verification method required. I kindly request your assistance in deactivating and disabling these unused accounts for my peace of mind. Your help in resolving this matter is greatly appreciated. Thank you. Best regards, Cameron Hurry
Reported by GetHuman-gamercam on Wednesday, December 26, 2018 4:11 PM
I recently discovered that my personal information, including my email address, password, current name, and old address from MySpace, was compromised in a hacking incident dating back to March 11, [redacted], as reported through CreditWise. Although I haven't used MySpace in a decade, I noticed my profile has been updated with my current married name, despite not making those changes myself. It appears someone is attempting to access my credit using this information. The breach seems to have occurred through my email linked to MySpace. I possess evidence of unauthorized credit inquiries being made on my behalf, which I did not authorize. I am requesting for my account to be permanently closed and all my personal information, including the email address, to be unlinked from any MySpace accounts. Thank you for your help in resolving this issue. - C. McKinstry
Reported by GetHuman-rockange on Friday, December 28, 2018 5:29 PM
Hello! I am looking to recover my old MySpace account content, which holds precious memories from my Peace Corps tours in Morocco and Benin in [redacted] and [redacted]. Unfortunately, I lost all printed emails from that time in a fire. Due to a Traumatic Brain Injury I suffered during my Peace Corps training, transcribing those emails onto MySpace was crucial in restoring faded memories. However, I can no longer access my account because I deleted the associated email address due to security concerns. Retrieving these memories is incredibly important to me as they hold a special place in my heart, especially to share them with my daughter one day. I am willing to provide any necessary verification details like my maiden name Cara Beth Jones, current name Cara Upton, and the address linked to the account ([redacted] Ne A Street) to regain access. These memories are irreplaceable, and I am hopeful to have them back in my possession.
Reported by GetHuman-caraupto on Sunday, February 10, 2019 3:14 PM
I am trying to access my Myspace account from around ** years ago. Unfortunately, my old email address (Pacbell.net) is no longer accessible as Pacbell email addresses have been disabled since they were under AT&T. I have forgotten my password, so the "forgot my password" option isn't helpful. I only remember the email I used to sign up. I would like to regain access to my profile named "Courtney Nevarez" from Oakley, CA, with the username "c_nevarez_x0x0". I believe I remember the old phone number associated with the account, but it's no longer active. Could you please change the email on the profile to [redacted] so I can handle the reset process and access all my photos and memories on my own.
Reported by GetHuman-cococour on Thursday, February 21, 2019 10:42 PM
I have been attempting to access my old MySpace account for weeks now. I encountered issues with emails not being delivered due to going to my spam folder. The account was created when I was a teenager, and although I remember my username (MySpace.com/kelseyc2011), I am struggling to recall the password and associated email address. The key reason I am eager to regain access is to retrieve sentimental photos, poems, and memories of my late sister-in-law who passed away in [redacted]. These mementos hold great value for me, my husband, our son who never had the chance to know his aunt, as well as for her other family members and friends. I believe the email address linked to the account is [redacted], but I am uncertain. I am willing to provide any necessary information to verify my identity and would appreciate any assistance in recovering this important content. Thank you for your help in advance.
Reported by GetHuman2367302 on Monday, March 4, 2019 11:46 AM
I have been trying to access my old MySpace account for various reasons. I remember the URL is MySpace.com/kelseyc2011, which is also part of the email I used to log in, but I have forgotten the password. I think the email could be [redacted], but I am uncertain as it has been many years since I last used this account. I created the account as a teenager and am now in my late twenties. Although I cannot recall the phone number associated with the account, I believe I have provided enough information to potentially regain access. There are significant photos, blogs, and a sentimental poem I wrote for my late sister-in-law that I would like to share with my family and friends again.
Reported by GetHuman2367302 on Monday, March 4, 2019 11:57 AM
I recently received a notification from the "Firefox Monitor" App informing me that my "Myspace" accounts were compromised in July of [redacted]. Despite numerous attempts, I have been unable to access my account, and now I understand why. I am eager to retrieve the videos and photos that were stored on the account, as they are the only copies I have. This is very significant to me, and I would be grateful for any assistance in recovering them. The email addresses associated with the accounts are '[redacted]' and '[redacted]'. I believe my login ID was chiachioliner. If more information is required, please feel free to reach out to me at either email address. Thank you for your anticipated support and attention to this matter, which is also important to my grandchildren.
Reported by GetHuman2515950 on Thursday, March 14, 2019 8:15 PM
Hello, I am Olivia Campbell Patton. I have previously tried to contact you without receiving any response. I contacted AOL to recover my old email address but unfortunately, it was unsuccessful. The recent loss of my music files has prompted me to seek help again. When I was 19, I was robbed, and my old MacBook, camera, SD cards, and external hard drives were stolen, leaving only childhood photos on my old MySpace account. With some friends and family no longer here, retrieving these memories is important to me. Any assistance in recovering my photos would be greatly appreciated. I am willing to provide any necessary information. Thank you for your help. Hope to hear from you soon. Best, Olivia C.P. (Liv Campbell)
Reported by GetHuman2179546 on Tuesday, March 19, 2019 5:34 PM
My account has been compromised, and all the information has been changed without my knowledge. The email, birthday, and password have been altered, but my handle remains the same as Www.myspace.com/¿¿¿¿¿¿¿. Previously linked to my Facebook account, which no longer exists, the last time I accessed it was in January. While my computer was set to remember me, I uploaded a picture, and suddenly the system prompted me to log in, which I couldn't do as I had lost access. I affirm that the account belongs to me, but I understand skepticism due to the commonality of such claims. Can you assist in resolving this issue by either helping me regain access to my account or deleting it entirely? My experience highlights significant security gaps in Myspace's recovery process that have been exploited in this incident.
Reported by GetHuman-pixieglt on Monday, April 8, 2019 12:41 AM
Hello, I signed up for MySpace back in [redacted] and my profile with my picture and music is still up on MySpace. However, I recently discovered that MySpace was hacked, and my email and password were compromised. I found my email and password on a list for sale, and realized I still have the same password. I tried logging in with my old email address, and it said it was not valid. I then attempted to log in through Facebook and Twitter, but encountered issues with both. I have not received any password reset emails either. I want to delete my account due to these security concerns. I have lost trust in the platform and would appreciate a quick resolution. Thank you for your help. Best regards, Heidi W.
Reported by GetHuman-heidiwy on Tuesday, April 9, 2019 11:58 AM
Hello, my name is Katie Newborn. I am unable to access my account due to an issue with my email that may have been deleted, preventing me from logging into my Myspace account. I would appreciate any assistance in resolving this matter and regaining access to my account. I am unable to submit a request at this time as I do not recall the birthdate provided when the account was created by my mother. I last accessed my account approximately a year or a year and a half ago and intended to update the birthdate at that time. Any guidance on how to proceed to regain access would be greatly appreciated.
Reported by GetHuman2712198 on Tuesday, April 9, 2019 9:45 PM
I have photos on my old account that I no longer want online. They are embarrassing and inappropriate. I have been unsuccessful in recovering my password. You can reach me at [redacted] or [redacted] My new contact number is [redacted]. Please delete all the pictures and my profile entirely. Kindly confirm with me once this is completed, and also ensure it's removed from Google search. Thank you for your assistance.
Reported by GetHuman2720829 on Thursday, April 11, 2019 3:41 AM
I input my username and email address and was informed that an email to reset the password would be sent. However, I have not received the email, and I am encountering a busy signal when trying to reach customer service. I am concerned about the security of my account due to unusual security questions. I need to confirm that my username has not been compromised and ensure that my email is linked to the account. Additionally, I must update both the password and security questions. I appreciate your guidance on this matter.
Reported by GetHuman-frstrtr on Thursday, April 11, 2019 5:25 PM
Hello, I'm looking to access two MySpace accounts that I haven't logged into for years. One is my personal account under Christian Trzcinski. I believe it was created with an old email like [redacted], [redacted], or [redacted] The other account is for the band called The German Kites, where we uploaded some songs that I'd like to retrieve. The account is called "The High German Kites Band". I can verify my identity as Christian Alexander Trzcinski. There are photos on my old personal MySpace that I would like to recover. Thank you for your assistance.
Reported by GetHuman2734046 on Saturday, April 13, 2019 2:47 AM
Hello, I signed up back in [redacted]/[redacted] and uploaded many pictures, particularly from my time working in the USA. However, upon logging in recently, I couldn't find any of my uploaded pictures. I am in Germany and I don't have copies of these images saved anywhere else. Could you please help me either retrieve my pictures on the platform or send them to me via email? I can't remember my username - it might have been mmiami1976 or mmiami. Please reach out to me if you require more information. Thank you very much. Email me at [redacted]
Reported by GetHuman-mirjana_ on Saturday, April 27, 2019 12:57 AM
Hello, I am Ashley Ketron. I have not been active on Myspace for a while but have sentimental pictures on my account. Last logged in during [redacted] but couldn't access it in [redacted] despite correct login information. Resetting the password requires email access, which I lost over the years. After recovering the email access, tried resetting the Myspace password. While a reset link was sent, nothing arrived in my inbox or spam folder. Unable to find a functional customer service number for Myspace. Desperately seeking help to regain access to my account with important photos of my son.
Reported by GetHuman-ketronas on Tuesday, April 30, 2019 12:47 PM
Despite not actively using Myspace recently, my old account has sentimental pictures I cherish. The last time I logged in was in [redacted], unable to access it since then. When I tried in [redacted], my email or password was deemed incorrect, which I find hard to believe. To reset the password, access to the associated email is needed, but my old email is no longer reachable. After regaining access to my email, I followed the password reset steps on Myspace, searching in my spam folder as instructed. Unfortunately, I have not received the reset link after checking multiple times. Attempts to reach Myspace customer service were futile, as I couldn't find a valid contact number. With precious pictures of my infant son on the account, I am desperate to recover them. Please, I seek your help in resolving this matter.
Reported by GetHuman-ketronas on Tuesday, April 30, 2019 12:54 PM
I have not been able to access my Myspace account for several years. I am aware that I still have an existing account, and I have remembered my email address and username. Unfortunately, I do not recall my password, and the email address associated with the account is no longer accessible. After reaching out to Hotmail for assistance, they informed me that my old email address had been deleted due to inactivity. As a result, I am unable to recover my account through that email. I am interested in accessing my account to retrieve old pictures and content from my past. My name on Myspace is Courtney Marler, my username is Blondie31027, and the outdated email address linked to the account is [redacted] I would appreciate any guidance on how I can prove ownership and regain access to my account.
Reported by GetHuman-courtrma on Wednesday, May 1, 2019 2:18 AM
I apologize for reaching out this way, but I'm at a loss. My name is Mercedes Amyx, and I'm having trouble accessing my Myspace account, which holds many important photos for me. When I try to sign in, I receive an error message stating my password is incorrect. When I attempt to reset it, using the email address [redacted], I'm told it doesn't exist. Even though my username is mercedesamyx, when I request a password reset link, I never receive an email. I would appreciate it if you could provide guidance on the next steps or help resolve this issue using the email provided. Your prompt assistance would be greatly valued. Thank you for your time.
Reported by GetHuman2860513 on Saturday, May 4, 2019 1:52 AM
I'm trying to access my MySpace account but can't recall my email and password. I know my username "cheer1gurl09" and suspect either [redacted] or [redacted] was my email. I contacted Yahoo but can't recover the accounts as my old phone number is no longer valid, and the recovery email belonged to my late grandpa. I'm eager to log back in and see old photos.
Reported by GetHuman-bythelak on Thursday, May 9, 2019 8:50 PM

Help me with my Myspace issue

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!