The acin my room was leaking water all over the floor inside the room. Room ***. The ve...
GetHuman6679393's与October 2021的Motel 6有关我的住宿问题的投诉
First: share to improve GetHuman6679393's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman6679393 may need:
The issue in GetHuman6679393's own words
The acin my room was leaking water all over the floor inside the room. Room ***. The vents were all cloggedwith dust n mold. I cleaned myself as I couldn't get the manager to get anyone to do it. The phone didn't work in the room either. The toilet tank lid was broken. I couldn't get more than a half bucket of ice for * days. Then I moved to room ***. The towel rack was missing and I reported it immediately but nothing was done to fix it. Why? You advertise the best service but your customer service stinks. The pool was closed because it doesn't meet health standards. Why? What is the problem? Why do these issues continue to persist. I didn't get my money's worth for my stay there. Why isn't the manager of this facility on youngerman circle, Jacksonville, Florida doing her job properly? I'm pissed. I discovered that the floor was not clean when I was walking around on it barefooted because the bottoms of my feet got filthy from the dirty floor. I scrubbed it myself because none of my other issues that I brought attention to with the staff working there were ever dealt with and resolved. It was apparent that they weren't going to be resolved either as the management didn't really seem to care in my opinion. You owe me everything I paid to stay there at this mostly unfit facility. My name is Richard Poole. My phone number is ***-***-****. I want reimbursed for all the days I was there. I got clean towels when I asked for them. And a clean sheet when needed. I put the sheet on myself. When I was in room *** Noone out of the maids came to clean my room. I kept the floor clean myself n slept on the same sheets the entire time. Really. This is your best customer service? It doesn't reflect what you claim in your advertising. That's for sure.
GetHuman6679393 did not yet indicate what Motel 6 should do to make this right.
I have an issue with Motel 6 too
How GetHuman6679393 fixed the problem
We are waiting for GetHuman6679393 to fix the problem and share the solution with the rest of us customers.
Please help with my Motel 6 issue
Do you have a customer issue as well?
We can help you get Motel 6's attention and get better help faster. Tap below to get started.
Get tips from pros & other customers, and get it handled faster: