II have a hot mail account i have had for ** years... I always access it and it keeps...

GetHuman-flyerca's从September 2021恢复Microsoft - Tech Support的帐户问题

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II have a hot mail account i have had for ** years... I always access it and it keeps my user id and Password. I did not bother to keep my pass word (a mistake). Last week I access my hotmail email account and system would not accept me .. I tried several apss words they did not work. I requested rename password. They sent a code to my alternate account. I entered that code and then they send me a form to fill. I filled the form to the best of memory. I am ** years of age. I only use hotmail to get information and hostorical archives. MS responded saying my information cannot be verified. I kept sending them more information and it is * times now it has been rejected. This is my account I need to get into it because it has viatal information and contacts. I need to know .. what information is not matching so I can find more accurate information. I need to get into my account.. Please help!!

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Microsoft - Tech Support

Reported by GetHuman-flyerca
Sep 16th, 2021 - a month ago
Not resolved


Sep 16th 4:27am