On ******** @ *:** pm, I purchased food that was below par, from *Store ID...

GetHuman4340205's来自February 2020的Little Caesars的{0}客户服务问题

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On ******** @ *:** pm, I purchased food that was below par, from *Store ID *****-*****. I called back and the young lady- Ashante * (listed on my receipt) disregarded my questions and asked someone (I assume the manager) “can I just hang up on this lady”, while I was on the other end! How rude and disrespectful ! They conversed for several minutes and then she returned with a disrespectful attitude and sarcastic tone to say basically that I was wrong because “the wings were not old and have an expiration on them”. I told her that I heard her ask the gentleman if she could “just hang up on me” and then I asked for the corporate number to report the issue. She said “We don’t have it in the store. You can look it up.” and then hung up in my face. I called back and a young man answered the phone. I asked for her name, he acted as if he didn’t know who I was speaking of, then he silenced the phone, returned and said “she just got off and went home”. I know this was a lie because I could hear the same voice talking in the background. *I want these individuals reprimanded and I also want an apology. Pine Bluff residents NEED to know how this location views*treats the people who pay their salaries and keep them open. I expect to hear back from your office with a proper resolution to this HORRIBLE CUSTOMER SERVICE EXPERIENCE, before I proceed further. **Thank you in advance.****-***-****

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Little Caesars

客户服务问题
Reported by GetHuman4340205
Feb 8th, 2020 - 2 years ago
Not resolved
到目前为止,已有13个客户看到
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GetHuman4340205开始处理此问题
Feb 8th, 2020 3:54am
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Feb 8th, 2020 4:02am
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Feb 8th, 2020 4:02am
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Feb 8th, 2020 4:02am
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Feb 8th, 2020 4:35am
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Feb 8th, 2020 4:37am
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Feb 8th, 2020 4:37am
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Feb 8th, 2020 4:37am
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Feb 8th, 2020 4:37am

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