A purchase was made through JC Penney website on May *th. I was logged into my JC Penn...

GetHuman7426502's来自May 2022的JC Penney的{0}客户服务问题

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A purchase was made through JC Penney website on May *th. I was logged into my JC Penney account. The payment was made through Klarna. It shows on your website if payment is made other than with JC Penney card, that I would have to call to add reward points. I called today and was told that I can't receive my points d*t the fact that I paid with Klarna. This is not stated anywhere on your website. I want to know why I am not going to get my reward points. This really do not make any sense to me, because I made the purchase through my JC Penney account and it was paid for and picked up.

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JC Penney

Reported by GetHuman7426502
May 9th, 2022 - 5 months ago
Not resolved


May 9th 7:43pm