We have had issues with our service since we moved back to Oklahoma. The service did no...

GetHuman7275035's来自March 2022的Hughesnet的{0}客户服务问题

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The issue in GetHuman7275035's own words
We have had issues with our service since we moved back to Oklahoma. The service did not provide what we needed. We called several times and were told something new to try every time we called. We were told to try it for another month, and then if it still didn't work, they would cancel our service without a cancellation fee. After the month we called again and cancelled our service. Again my husband was assured that we would not be charged an early cancellation fee. We were surprised to see a charge for over $*** on our bank statement. This charge should be reversed because we did everything we were asked to try, and it still didn't work. Account phone number - *** ***-****.

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Hughesnet

客户服务问题
Reported by GetHuman7275035
Mar 28th, 2022 - 6 months ago
Not resolved
到目前为止,已有7个客户看到
与其他315人类似的问题
0个客户关注此

Timeline

GetHuman7275035开始处理此问题
Mar 28th 11:36pm

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