We are trying to make the balance payment of a booking after paying a deposit. *Halfwa...

GetHuman-tonynik's来自April 2019的HomeAway.com的{0}客户服务问题

13浏览 | 1165类似 | 跟随0
帮助解决我的HomeAway.com问题
Next: our robot will wait on hold for GetHuman-tonynik to get a HomeAway.com rep on the line!
Always use the GetHuman Phone to call HomeAway.com. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-tonynik's own words
We are trying to make the balance payment of a booking after paying a deposit. *Halfway through the deposit*balance payment booking process my wife's old email address was closed and we had to change accounts. **When my wife tries to login to Home-Away the system will not allow her to log-in and all attempts to change the password have failed. *The owner of the property concerned is stating that there is no deposit recorded against their property.**Can you please explain why the deposit is not recorded and visible to the homeowner for Property * ******** ?**Can you confirm receipt of our deposit of NZD $***.** made on ********* ?**Can you please transfer any bookings and deposit*payment records made from the account for *****@***.com to the account *****@***.com**If this is not the correct department to handle these account*payment concerns for Homeaway.com then please refer us to the correct persons.**Many Thanks **Tony Nikkel

GetHuman-tonynik did not yet indicate what HomeAway.com should do to make this right.

How GetHuman-tonynik fixed the problem

We are waiting for GetHuman-tonynik to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get HomeAway.com's attention and get better help faster. Tap below to get started.
也有HomeAway.com个问题?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-tonynik fixes it.
This email address isn't valid

HomeAway.com

客户服务问题
Reported by GetHuman-tonynik
Apr 6th, 2019 - 3 years ago
Fixed
到目前为止,已有13个客户看到
与其他1165人类似的问题
0个客户关注此
Items needed
谁预定的
预订参考
帐单地址
帐户中的电子邮件地址
会员计划编号(如果有)

Timeline

GetHuman-tonynik开始处理此问题
Apr 6th, 2019 11:55pm
GetHuman-tonynik表示问题尚未解决。
Apr 7th, 2019 4:14am

为电缆支付太多?

想立即与一个真实的人交谈,他们可以比较您所在地区的不同公司的电视,互联网或电话套餐吗?我们的服务跟踪您所在地区的各种提供商的最佳交易。

免费通话:888-379-2546我们的服务是独立的,因此可以比较许多提供商的计划