Hi:*We are long-time HA*VRBO customers, and have a general question.**Whenever we call...

GetHuman2200513's来自February 2019的HomeAway.com的{0}客户服务问题

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谁进行预订,预订参考,账单地址,帐户上的电子邮件地址和会员计划编号(如果适用)
The issue in GetHuman2200513's own words
Hi:*We are long-time HA*VRBO customers, and have a general question.**Whenever we call CS, we have * kinds of experiences: ***) We get a domestic, US call center, where the reps are fast, culturally attuned, and get efficiently to the heart of an issue.**) We get an offshore call center, where the reps speak broken English, are reading from a script, and who take forever to understand and deal with even the simplest of data points, and where it can take up to **-** minutes to get to the heart of an issue.**Increasingly, we find outselves in situation *). This is unacceptable, and if it continues, you'll lose us as customers.**Is there a way to reach a domestic call center?**Thankyou,**William Bernstein*wb@efficientfrontier (our account is listed under my wife's email, *****@***.com)

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HomeAway.com

客户服务问题
Reported by GetHuman2200513
Feb 13th, 2019 - 3 years ago
Not resolved
到目前为止,已有22个客户看到
与其他984人类似的问题
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Timeline

GetHuman2200513开始处理此问题
Feb 13th, 2019 6:14pm

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