After a booking at Oct **,*****Invoice USHA **C***********Order N TFDZOVW*Reservation I...

GetHuman-aerle's来自November 2018的HomeAway.com的{0}客户服务问题

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谁进行预订,预订参考,账单地址,帐户上的电子邮件地址和会员计划编号(如果适用)
The issue in GetHuman-aerle's own words
After a booking at Oct **,*****Invoice USHA **C***********Order N TFDZOVW*Reservation ID HA-*D*N***F*****Property ID ********I made a payment through HomeAway the amount of ****.**USD*In the invoice *****GBP **** GBP for HomeAway fee*Now I received the owner’s notification asking for *** USD for local taxes and that it should be paid to his personal account or his management company. I answered that if I have to do some extra payment I only had contact with the HomeAway. The owner told me not to mix HomeAway with his management Co. I have a copy of all emails sent by the owner.*My question is: Is that the way?*I did or didn’t made the taxes payments in my inicial payment?*The total of my payment was ****.** USD much more than the daily cost of the villa ( was *** average daily)*Is the owner trying to trick me?*Should I do a payment to the unknown Company which I did not have any previous contact and which I do not have confidence?*With all due respect I wait for your answer *Aerle Batista

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HomeAway.com

客户服务问题
Reported by GetHuman-aerle
Nov 30th, 2018 - 3 years ago
Not resolved
到目前为止,已有13个客户看到
与其他740人类似的问题
0个客户关注此

Timeline

GetHuman-aerle开始处理此问题
Nov 30th, 2018 11:39am

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