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GetHuman-ldafrica's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ldafrica will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-ldafrica can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
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The issue in GetHuman-ldafrica's own words
I purchased a Groupon on Saturday as a guest. My Groupon never arrived in the mail but I was charged for it. I need the voucher!!! And I won’t be using Groupon a anymore. It’s clear you have no intention of being a reputable business because you’ve gone out of your way to keep people from contacting you when in need. Unbelievable.
GetHuman-ldafrica did not yet indicate what Groupon should do to make this right.
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