I Deborah Bradford confirmation********* left Long Beach Ca on bus * **** @ *:** on **t...

GetHuman6405073's来自August 2021的Greyhound的{0}客户服务问题

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The issue in GetHuman6405073's own words
I Deborah Bradford confirmation********* left Long Beach Ca on bus * **** @ *:** on **th Jul. I arrived @ Los Angeles @ *:**p. I left Los Angeles on bus ***** @ *:**p. I arrived @ San Bernardino @ *:**p. I was removed from the bus without my luggage for allegedly violating smoking rules off the bus. I was issued a ticket confirmation ********* for the next bus leaving * ****. In Phoenix I was shown a picture of my luggage and given tracking * **********Gl*. My under bus claim* is AA*******. It is a small burgundy rolling suitcase w*a square black stain on the back.I have made numerous calls, called numerous disconnected numbers and spoke with several unconcerned employees. I will like to file a formal complaint. Did a incident report get generated? Is policy to put someone off Greyhound without their luggage. I was told my luggage will be in Meridian. It's has been * days. Please find my luggage. *pks Newport cigs,tennis shoes *pr, white dress, purple dress, short sets, and **.** stash money. Check records I go to Meridian and my daughter Jackie Bradford goes to Los Angeles each year same month. I don't fly ever so Iam very familiar with bus rules. I am so upset I have the same clothes to wear because nobody is my size. I feel humiliation, this has been an ordeal. Regardless, of what I allegedly did my luggage should have been with me. What kind of recourse will Greyhound offer me at this point? I want my luggage PLEASE!!

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Reported by GetHuman6405073
Aug 2nd, 2021 - 4 months ago
Not resolved


Aug 2nd 2:07am
Aug 4th 5:46pm
Aug 4th 7:15pm