to sum it up I was not told that my flight was cancelled and I am reluctant to reschedule until I find out why that happened .

GetHuman6851277's来自November 2021的Frontier Airlines的{0}客户服务问题

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The issue in GetHuman6851277's own words
I want to know why I didn't get a cancellation notice and why no one can send me a copy of the alleged email. ... In October, I booked a round trip from Stewart Airport to Orlando. Flight confirmation FHLY*B, with the initial flight being flight ****. This morning I tried to change my seat assignment and it didn't work. I was told to call the airlines . I was then told that the ******* flight had been cancelled and I was notified via an email on November **th. I received no such email and tried unsuccessfully with *or * individuals, including one supervisor and was told that they can't send me a copy of the Nov. **th email. I now face the possibility of rescheduling my flight and other arrangements such as hotel and rental car agreements with no assurance that Frontier is capable of notifying me of a flight cancellation. I hesitate reschedule without some resolution.
Explain why I didn't get a cancellation notice.
* or * phone calls which didn't help at all.
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Frontier Airlines

I was trying to change my seat assignment and was told the flight had been cancelled.
Reported by GetHuman6851277
Nov 28th, 2021 - 2 months ago
Not resolved


Nov 28th, 2021 11:25pm