I want a full refund this month. Freedom Pop charged my credit card on ******* for...

GetHuman1396831's来自October 2018的FreedomPop的{0}客户服务问题

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帐户持有人姓名,账单地址,帐户电话号码和SSN的后4位数字
The issue in GetHuman1396831's own words
I want a full refund this month. Freedom Pop charged my credit card on ******* for $**.** and $*.**. I have never used Freedom Pop, and I have "cancelled"it online last year when it showed up on my credit card. I called and wasted a huge amount of time on the phone *-**-**, & could never talk to a human. I finally stumbled across an automated option to cancel my account. I did that. But when i continued on to try to speak to someone about getting a refund, the recording said my account had been cancelled, so they couldn't speak further to me. I'm really frustrated, & I cant believe what poor customer service you have. Please refund $**.** to my credit card asap. My phone number is ***-***-****.*Angie Poock

GetHuman1396831 did not yet indicate what FreedomPop should do to make this right.

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如何使用我的 Freedompop 帐户恢复我的电子邮件和电话号码?如何停用我的Freedompop电话?我如何对FreedomPop的收费提出异议?
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FreedomPop

客户服务问题
Reported by GetHuman1396831
Oct 23rd, 2018 - 4 years ago
Not resolved
到目前为止,已有26个客户看到
与其他1417人类似的问题
0个客户关注此

Timeline

GetHuman1396831开始处理此问题
Oct 23rd, 2018 2:36pm