I tried to cancel my service but it says I have another device. I don’t! Also I paid...

GetHuman-leftsock's来自September 2018的FreedomPop的{0}客户服务问题

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The issue in GetHuman-leftsock's own words
Deactivate and cancel my account ... I tried to cancel my service but it says I have another device. I don’t! Also I paid $** in top up credits that never posted to my account but when I looked at my bank statement it shows I paid. I have since canceled service without my credits ever showing. Also, I’d like my email and bank info registered with FreedomPop to be removed. How and when will I be refunded for the $** credit that never posted prior to canceling? My user email is *****@***.com
I paid $** in topup credits that never posted to the account prior to canceling. My bank statement shows I was charged. I want my account deactivated and service canceled. Also a refund of the $** for the credits that never posted.
Deactivate my account. Cancel my service. Refund me the credits that never posted but was charged.
I gave FreedomPop a try and wasn’t satisfied
I tried calling but was transferred to an automated person that just says goodbye.
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如何使用我的 Freedompop 帐户恢复我的电子邮件和电话号码?如何停用我的Freedompop电话?我如何对FreedomPop的收费提出异议?
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Reported by GetHuman-leftsock
Sep 28th, 2018 - 4 years ago
Not resolved
Items needed


Sep 28th, 2018 7:10pm
Sep 28th, 2018 7:11pm