I tried to cancel my service but it says I have another device. I don’t! Also I paid...

GetHuman-leftsock's来自September 2018的FreedomPop的{0}客户服务问题

11浏览 | 1199类似 | 跟随0
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The issue in GetHuman-leftsock's own words
Deactivate and cancel my account ... I tried to cancel my service but it says I have another device. I don’t! Also I paid $** in top up credits that never posted to my account but when I looked at my bank statement it shows I paid. I have since canceled service without my credits ever showing. Also, I’d like my email and bank info registered with FreedomPop to be removed. How and when will I be refunded for the $** credit that never posted prior to canceling? My user email is *****@***.com
I paid $** in topup credits that never posted to the account prior to canceling. My bank statement shows I was charged. I want my account deactivated and service canceled. Also a refund of the $** for the credits that never posted.
Deactivate my account. Cancel my service. Refund me the credits that never posted but was charged.
I gave FreedomPop a try and wasn’t satisfied
I tried calling but was transferred to an automated person that just says goodbye.
How GetHuman-leftsock fixed the problem

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如何使用我的 Freedompop 帐户恢复我的电子邮件和电话号码?如何停用我的Freedompop电话?我如何对FreedomPop的收费提出异议?
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FreedomPop

Basic plan
客户服务问题
Reported by GetHuman-leftsock
Sep 28th, 2018 - 4 years ago
Not resolved
到目前为止,已有11个客户看到
与其他1199人类似的问题
0个客户关注此
Items needed
账户持有人姓名
帐单地址
帐号中的电话号码
SSN的后4码

Timeline

GetHuman-leftsock开始处理此问题
Sep 28th, 2018 7:10pm
GetHuman-leftsock在Twitter上与关注者分享了此问题
Sep 28th, 2018 7:11pm

付太多电信费用?

在为消费者服务了10年之后,我们意识到您需要一个公正,活泼的人,可以与您比较您所在地区的各种电视,电缆,互联网和电话计划,并可以与他们比较各个电信提供商的最佳交易。因此,我们创建了免费的礼宾服务,您可以通过以下电话号码致电。

拨打免费电话:888-379-2546我们的服务是独立的,因此可以比较许多提供商的计划