I've submitted a previous ticket, and when I call, the system says my account is closed...

GetHuman-kcavalie's来自September 2018的FreedomPop的{0}客户服务问题

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The issue in GetHuman-kcavalie's own words
I've submitted a previous ticket, and when I call, the system says my account is closed. So, I thought it was resolved. I'm also told I didn't cancel within the trial period, but I'm certain I did. When I called the number during trial period, it always said cancelled. I never received nor activated anything. *My * main concerns*goals: **) Refund amount taken in error.**) Cancel Account.**My Credit Card statement shows Freedom Pop attempting to withdraw payment the last * months* however, there hasn't been sufficient funds, partly due to this, but also because it's suspected my identity was used by someone else, and they applied for various things, *I don't know how to even begin the login process. I never received an email with account information so although I've read how to cancel the acct. online, I have no idea how to login to do this. **Please help**Thanks

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如何使用我的 Freedompop 帐户恢复我的电子邮件和电话号码?如何停用我的Freedompop电话?我如何对FreedomPop的收费提出异议?
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Reported by GetHuman-kcavalie
Sep 28th, 2018 - 4 years ago
Not resolved


Sep 28th, 2018 5:57pm
Sep 28th, 2018 5:58pm