I ordered a FreedomPop phone online, it took forever to get here first of all when it g...

GetHuman-jandkole's来自September 2018的FreedomPop的{0}客户服务问题

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The issue in GetHuman-jandkole's own words
I ordered a FreedomPop phone online, it took forever to get here first of all when it got here I activated the phone, no problems there it works fairly decently for what it was but after * days or so it just shut off and I was never able to turn it back on. I even went out and bought a new battery for it but I haven't been able. I am from Northern California and am a victim of house fire the fire that burned down half of Redding. This defective device shut off and stopped working in the middle of evacuations. I lost all contact with my friends and family and they thought that I was dead it has caused a lot of emotional and mental English. I have been submitting tickets and trying to get support for over a month I have submitted six tickets asking what I should do and help with the phone I have gotten nothing resolved they have ignored me they have hung up on me they have transferred me they have just plain being rude.. all I want is for this company to make it right, they even tried to charge me most service after I had been telling them that the. Or or sue them for mental anguish and causing my family all this grief. I have even started the Grievances for filing with the Better Business Bureau, I have not submitted it yet but if this does not get resolved in some sort of timely manner I am filing with the Better Business Bureau and taking this little mishap to a lawyer. I hope this is not an indication of how your company does business and I hope that you resolve this issue and make it right thank you very much, Nicole

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如何使用我的 Freedompop 帐户恢复我的电子邮件和电话号码?如何停用我的Freedompop电话?我如何对FreedomPop的收费提出异议?
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FreedomPop

客户服务问题
Reported by GetHuman-jandkole
Sep 11th, 2018 - 4 years ago
Fixed
到目前为止,已有24个客户看到
与其他1020人类似的问题
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Items needed
账户持有人姓名
帐单地址
帐号中的电话号码
SSN的后4码

Timeline

GetHuman-jandkole开始处理此问题
Sep 11th, 2018 4:41pm
GetHuman-jandkole表示问题尚未解决。
Sep 11th, 2018 4:41pm
GetHuman-jandkole表示问题尚未解决。
Sep 11th, 2018 10:50pm
GetHuman-jandkole表示问题尚未解决。
Sep 14th, 2018 9:46pm