I placed order on Etsy on ******* (order* **********). Estimated delivery was ******. D...
First: share to improve GetHuman-minalda's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman-minalda's own words
I was trying to get my money back ... I placed order on Etsy on ******* (order* **********). Estimated delivery was ******. Dpd courier service attempted delivery on *** and *** both times no one was home unfortunately. No text notification was received by Dpd and no calling card was left by driver. I did not see emails until ***. I tried to rearrange delivery but I was informed that items were returned back to seller. I contacted seller via Etsy help request and asked them to arrange another delivery. They have not been helpful. I have asked for refund but seller has said they have tried to deliver goods so they will not refund. I do not know where my goods are . I have paid for them in full. have tried to contact Dpd they suggested I contact seller*Can you help me to get refund please*I
I would like my money refunded now. For an order placed on **** it is now ****.
I expected courier company to send a text notification ** hours prior to delivering my items. No text was received. Previously sellers on Etsy have ensured delivery company sends texts as well as emails to notify me to expect delivery.
I have contacted the seller multiple times via Etsy messaging platform requesting either to re deliver my goods or to refund the money. *They keep saying they will arrange re delivery but have not updated me with another delivery details.
I have an issue with Etsy too
How GetHuman-minalda fixed the problem
We are waiting for GetHuman-minalda to fix the problem and share the solution with the rest of us customers.
Please help with my Etsy issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Etsy customer problems.