Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5060326 may need:
The issue in GetHuman5060326's own words
I ordered my Dollar shave box on July *nd and I have gotten emails confirming the order and saying that I will get my order in *-* days. After the * days had passed, I looked at the help center and it said that things might come a little later than expected. It has now been ** days and my order has not been shipped and the website said to contact Dollar Shave Club with a concern if it has been **-** days. The live chat is not helpful for my circumstance and emailing is estimated to take another week or so for a response so it isn't very helpful either. I would just like my order and it feels like Dollar Shave Club doesn't see me. I understand it is more difficult given the circumstances or coronavirus but I have never had something take so long to ship out of their estimated shipping time.
GetHuman5060326 did not yet indicate what Dollar Shave Club should do to make this right.
I have an issue with Dollar Shave Club too
How GetHuman5060326 fixed the problem
We are waiting for GetHuman5060326 to fix the problem and share the solution with the rest of us customers.
Please help with my Dollar Shave Club issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Dollar Shave Club customer problems.