I recvd a buyout form fr Spectrum for "preferred" customers. $**.** ea for internet*TV...

GetHuman-coniluca's来自February 2020的Charter Communications的{0}客户服务问题

41浏览 | 475类似 | 跟随0
帮助解决我的Charter Communications问题

How did GetHuman-coniluca do it?

Waiting to hear how GetHuman-coniluca fixed the problem to share with other customers.
The issue in GetHuman-coniluca's own words
I recvd a buyout form fr Spectrum for "preferred" customers. $**.** ea for internet*TV. I spoke to a human on details & recvd Choice Pick **, w* * premium channels for $** & internet which I have had thru Spectrum for many yrs. They r refusing internet at that price, refusing to reimburse buyout of $***.**. Cannot get them to budge. They r saying I had to get Select pkg, & since I had internet, I cannot get at advertised price. These things r not specified on the form sent * me. And I cannot get buyout becuz I don't have Select pkg. If they record all calls, shouldnt they b able to verify what was said to me at that time?? Thank you for any assistance u r able * provide.*Connie Lucas****-***-****

GetHuman-coniluca did not yet indicate what Charter Communications should do to make this right.

How GetHuman-coniluca fixed the problem

We are waiting for GetHuman-coniluca to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Charter Communications customer problems.
我可以通过电话支付包机通讯费吗?我在哪里可以支付我的包机通讯账单?我如何在线支付我的宪章通讯账单?如何降低我的宪章通讯费用?我如何注册特许通信服务?
Do you have a customer issue as well?
We can help you get Charter Communications's attention and get better help faster. Tap below to get started.
也有Charter Communications个问题?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-coniluca fixes it.
This email address isn't valid

Charter Communications

客户服务问题
Reported by GetHuman-coniluca
Feb 11th, 2020 - 2 years ago
Fixed
到目前为止,已有41个客户看到
与其他475人类似的问题
0个客户关注此
Items needed
账户名
帐号
帐单地址
帐号电话
SSN的后4个
帐户PIN码

Timeline

GetHuman-coniluca开始处理此问题
Feb 11th, 2020 4:08pm
GetHuman-coniluca表示问题尚未解决。
Feb 12th, 2020 4:24pm
GetHuman-coniluca确认问题已解决。万岁!
Feb 17th, 2020 3:08pm

为您的计划支付太多?

在为消费者服务了10年之后,我们意识到您需要一个公正,活泼的人,可以与您比较您所在地区的各种电视,电缆,互联网和电话计划,并可以与他们比较各个电信提供商的最佳交易。因此,我们创建了免费的礼宾服务,您可以通过以下电话号码致电。

随时致电:888-379-2546我们的礼宾服务是独立的,因此可以比较许多公司的交易