Hello,*unfortunately a lot of Cebu Pacific domestic flights booked by me for my fianc*e...

GetHuman7029091's从January 2022退还Cebu Pacific Airlines的费用问题

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Hello,*unfortunately a lot of Cebu Pacific domestic flights booked by me for my fianc*e Miss "Sunshine Cualay" and her daughter Aloja Cualay were cancelled and cancelled again and again.*The last booking " HMWWTE" dated ******** was now cancelled the return flight of "General Santos-Manila-Dumaguete" dated **********.*I personally had this booking booked at their office in Cebu airport. *Unfortunately, if I want to book a new booking via the app or homepage without being there personally as a passenger, I cannot pay with my REFUND, which is only possible directly and personally via the CEBU PACIFIC office. **Therefore, I have no chance to pay with my Refund credit, which is also limited until **.**.**** with my entire credit of PHP *****.**!!!!**Because of "COVID **" there is already an entry ban for tourists from Europe (SWITZERLAND) since **.**.****, I would like an extension of the whole Refund Credit by * more years until **.**.****!!!!*In addition, I would also like the possibility to pay for new flights for my guest list (Sunshine and Aloja Cualay) via their homepage or app. *I have given the power of attorney to my fianc*e Sunshine Cualay, her mobile phone number is: **** *** *** ** ***Please clarify these issues and let me know how we are going to resolve this?**… or change the "REFUND BALANCE" into a voucher that remains valid until **********?**Another alternative would be that you transfer the refund credit back to my VISA CARD, **** **** **** ****, Salzburger Volksbank, AUSTRIA.**With kind regards*Othmar Bussmann******@***.com

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Cebu Pacific Airlines

Reported by GetHuman7029091
Jan 16th, 2022 - 4 months ago
Not resolved


Jan 16th 3:27pm
Jan 16th 8:21pm
Jan 19th 8:02pm
Jan 19th 8:02pm