This is what I wrote on my neighborhood Facebook page. Within five minutes, I received...

GetHuman6631121's来自September 2021的CVS Caremark的{0}客户服务问题

帮助解决我的CVS Caremark问题
Before contacting them, items GetHuman6631121 may need:
帐户名称,社会保险号,电话号码,出生日期和帐单邮寄地址
The issue in GetHuman6631121's own words
This is what I wrote on my neighborhood Facebook page. Within five minutes, I received upwards of ** responses echoing this sentiment about your store on Johnson Avenue in the Bronx: I'm wondering if anyone has experienced the same ineptitude at CVS on Johnson Ave as I have. My mother paid to have her blood pressure medication sent to her apartment a few weeks ago. They sent eyedrops instead- and then insisted that that's what she asked for. Actually my brother called in the prescription. SHE DOESN'T USE EYEDROPS!!! So, now it's time for the refill. She has no blood pressure medication left. (We had were able to get an emergency refill from another drug store.) She was expecting the refill today. It never arrived. I called the assistant manager who was utterly irresponsible and clearly couldn't care less about his customers, let alone an elderly customer. He asked me where I lived. I asked him why he needed to know that- he said well, YOU could pick the prescription up. MY BROTHER PAID TO HAVE THE PRESCRIPTION DELIVERED! Not to mention that I live in North Riverdale and I don't have a car. And just to add insult to injury, he said he has no idea where the medication is once it leaves the store. "So, it left the store?" I asked. He said he didn't know. UGH!!!!! When I asked him to check- he said he would, but he never came back. Later I called the pharmacy with the RX number. Apparently they never filled the prescription. I'd like to contact the corporate office. Does anyone have any suggestions. A phone number? Has anyone complained?**There wasn't a single person who had anything supportive about this particular store. One person pointed out that what happened to my mother reeks of malpractice.

GetHuman6631121 did not yet indicate what CVS Caremark should do to make this right.

How GetHuman6631121 fixed the problem

We are waiting for GetHuman6631121 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get CVS Caremark's attention and get better help faster. Tap below to get started.
也有CVS Caremark个问题?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

CVS Caremark

客户服务问题
Reported by GetHuman6631121
Sep 23rd, 2021 - 9 months ago
Not resolved
到目前为止,已有9个客户看到
与其他424人类似的问题
0个客户关注此

Timeline

GetHuman6631121开始处理此问题
Sep 23rd, 2021 1:35am
GetHuman6631121在Facebook上与朋友分享了此问题
Sep 23rd, 2021 1:35am

移动?我们使它变得容易。

立即致电,并在几秒钟内与一个真实的人交谈,如果您有新家乡,他可以告诉您每个电信公司的最优惠价格。我们为您找到最优惠的价格,然后我们管理计划,以便您的所有技术人员在同一天出现。简单又免费!

立即与我们联系:888-959-6783我们的礼宾服务是独立的,因此能够比较许多公司的交易(和计划)