On June **, ****, My cardiologists (Dr. Molly Rutherford) changed my cholesterol medica...

GetHuman6615170's来自September 2021的CVS Caremark的{0}客户服务问题

帮助解决我的CVS Caremark问题
First: share to improve GetHuman6615170's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman6615170 may need:
The issue in GetHuman6615170's own words
On June **, ****, My cardiologists (Dr. Molly Rutherford) changed my cholesterol medication to Brand Name Zocor ** MG for a ** day supply. She sent it to my local CVS at Hollins Virginia. However, my CVS pharmacy is out of stock and will not be able to get this medication. The pharmacist at CVS Hollins checked other CVS stores in the Roanoke, Va. area and could not find any CVS that had a ** day supply. He suggested that I change the prescription to Caremark mail order for a ** day supply. He said the only thing I had to do to get the Brand name Zocor was to have Caremark call the CVS Hollins VA store and have it changed to mail order. I now have * pills left. I am requesting that you call CVS Hollins at * (***) ***-**** and have my prescription changed to mail order from Caremark. The prescription my Dr. changed me to is BRAND ZOCOR ** MG for ** days supply. I am a high option member and my member ID* is N********. This is NOT a request from me, but my Dr. says the Brand name is medically necessary. I received one prescription from CVS Hollins on *******. Would you please call them and change my prescription to mail order at the High option member price. Again the CVS * is * (***) ***-****? Thank you very much.

GetHuman6615170 did not yet indicate what CVS Caremark should do to make this right.

How GetHuman6615170 fixed the problem

We are waiting for GetHuman6615170 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get CVS Caremark's attention and get better help faster. Tap below to get started.
也有CVS Caremark个问题?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

CVS Caremark

Reported by GetHuman6615170
Sep 18th, 2021 - 10 months ago
Not resolved


Sep 18th, 2021 7:08pm